Reviews
Write a reviewEveryone at Next Mile was a great help and pleasure to
Everyone at Next Mile was a great help and pleasure to deal with! They helped me get into my dream car (Subaru Forester) after coming out of my bankruptcy. 10/10 can’t recommend enough
Everyone at Next Mile was a great help and pleasure to
Everyone at Next Mile was a great help and pleasure to deal with! They helped me get into my dream car (Subaru Forester) after coming out of my bankruptcy. 10/10 can’t recommend enough
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The staff was very helpful and considerate, Friendly, and
The staff was very helpful and considerate, Friendly, and it truly was a great experience! Would recommend the Sales team at LaFontaine Next Mile!
The staff was very helpful and considerate, Friendly, and
The staff was very helpful and considerate, Friendly, and it truly was a great experience! Would recommend the Sales team at LaFontaine Next Mile!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Dream Come True...
Izaiah, the Sales Manager, was professional, patient, knowledgeable, and engaging. He went above and beyond to ensure I was able to purchase the car I really wanted. This particular vehicle has been a dream car of mine for years. Now it's a reality. Thanks Izaiah for facilitating God's blessing for me.
A Dream Come True...
Izaiah, the Sales Manager, was professional, patient, knowledgeable, and engaging. He went above and beyond to ensure I was able to purchase the car I really wanted. This particular vehicle has been a dream car of mine for years. Now it's a reality. Thanks Izaiah for facilitating God's blessing for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nick, my wonderful salesman!
Nick, my wonderful salesman! What a summer solstice we had. You are the best salesman, and Next Mile is very lucky to have you. From driving the Explorer to me, to changing a tire for me,and waiting way to long for the tow truck that never showed up. You went above and beyond what a salesman should do. I can't thank you enough! By the way... I absolutely LOVE my Explorer! You deserve a huge raise and much appreciation from who ever you work for! Thank you so much for all your help. I've had quite a few salesmen through my years, and you will always be top of the list!
Nick, my wonderful salesman!
Nick, my wonderful salesman! What a summer solstice we had. You are the best salesman, and Next Mile is very lucky to have you. From driving the Explorer to me, to changing a tire for me,and waiting way to long for the tow truck that never showed up. You went above and beyond what a salesman should do. I can't thank you enough! By the way... I absolutely LOVE my Explorer! You deserve a huge raise and much appreciation from who ever you work for! Thank you so much for all your help. I've had quite a few salesmen through my years, and you will always be top of the list!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A good experience as this was a first time used car buy....
A good experience as this was a first time used car buy. Sales and the finance staff were conscientious and efficient.
A good experience as this was a first time used car buy....
A good experience as this was a first time used car buy. Sales and the finance staff were conscientious and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tried repeatedly to get test drive info. Could not get...
Tried repeatedly to get test drive info. Could not get car details or availability. Poor communication over multiple tries and no follow through. Chad at Southfield mini set up everything we wanted in one call.
Tried repeatedly to get test drive info. Could not get...
Tried repeatedly to get test drive info. Could not get car details or availability. Poor communication over multiple tries and no follow through. Chad at Southfield mini set up everything we wanted in one call.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We sincerely apologize for our failure to respond in a timely fashion. We wish you much luck in your search for the perfect MINI. Best Regards, Jim Farkas General Manager
Good, good, good,good,good, great, good, good, good,...
Good, good, good,good,good, great, good, good, good, great good,good, good, good, great, good, good, good, great good, good, very good, good, outstanding.
Good, good, good,good,good, great, good, good, good,...
Good, good, good,good,good, great, good, good, good, great good,good, good, good, great, good, good, good, great good, good, very good, good, outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you. Best Regards, Jim Farkas General Manager
Great help in finding me the vehicle that I wanted
I emailed Chris with the type of MINI, features, and price range that I was seeking. He sent me several potential vehicles. One of them was a perfect match and is now MY car. I love it. He made the process of finding and buying a MINI simple. He had everything together and ready when I went to the dealership. And he's friendly and pleasant to work with.
Great help in finding me the vehicle that I wanted
I emailed Chris with the type of MINI, features, and price range that I was seeking. He sent me several potential vehicles. One of them was a perfect match and is now MY car. I love it. He made the process of finding and buying a MINI simple. He had everything together and ready when I went to the dealership. And he's friendly and pleasant to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new MINI. We are overjoyed to know that Chris took excellent care of you and that you are loving your new ride. Best Regards, Jim Farkas General Manager
Drove 4 hours to do business with them, not disappointed
I was really pleased working with Chris the whole way from inquiries to signing the papers. He answered every question, and went out of his way to make the buying process extremely easy. I would recommend everyone in the Ann Arbor area to buy a vehicle through them.
Drove 4 hours to do business with them, not disappointed
I was really pleased working with Chris the whole way from inquiries to signing the papers. He answered every question, and went out of his way to make the buying process extremely easy. I would recommend everyone in the Ann Arbor area to buy a vehicle through them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris and our team greatly appreciate you making the 4-hour drive to allow them to earn your business. Your complete satisfaction is our ultimate goal. Thank you for sharing and for the kind recommendation. Best Regards, Jim Farkas General Manager
I am very pleased with Mini of Ann Arbor. I did not...
I am very pleased with Mini of Ann Arbor. I did not purchase a mini but instead another type of used vehicle. The truck was in great condition and Chris did an awesome job throughout the whole process. Thanks Mini!
I am very pleased with Mini of Ann Arbor. I did not...
I am very pleased with Mini of Ann Arbor. I did not purchase a mini but instead another type of used vehicle. The truck was in great condition and Chris did an awesome job throughout the whole process. Thanks Mini!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for letting us know that Chris took great care of you picking out the perfect previously loved vehicle to meet your needs. Enjoy the road in your new truck. Best Regards, Jim Farkas General Manager