Reviews
Multiple calls to try to buy vehicle.
Multiple calls to try to buy vehicle. Called in advance, waited more than 30 min after confirming the vehicle was coming….after long wait they say the vehicle was not there…need to have better service and care about client’s time.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346
We just bought at another dealership with great service , follow-ups and the best consumer experience.
Every aspect superbly handled.
Every aspect superbly handled. Salesman knows the product perfectly. Finance department handled the arrangements in a timely manner. Car in great condition when delivered.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Carlos is a rock star.
Carlos is a rock star. Lots of attention, straight to the point, definitively not the typical car salesman... I highly recommend Mr. Pereda to anyone looking to buy a new Mercedes. Leonardo Jereissati
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mr. Jereissati, for your feedback on your recent visit to Mercedes-Benz of Coral Gables. It's great to hear that we were able to assist you and that you had such a positive experience. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Excelent and unforgottable experience I’ve received the
Excelent and unforgottable experience I’ve received the Best service and they give me the Best service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
The Best service
I’ve been a customer for more then 12 years now I’m a
I’ve been a customer for more then 12 years now I’m a very upset customer in less then 20 min. I had an appointment on Friday to buy a A220 I was told I had to give $6000 down when the car has an advertisement of $3,636 down for a 36 month. I was also told the car is worth more than what the promotion was advertise for. Sad to see that a dealer with such prestige uses that type of advertising to get the customer.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com