Reviews
Jennifer is amazing she made sure everything went smooth.
Jennifer is amazing she made sure everything went smooth. Talked with on the phone within 2 hours I was driving my beautiful car home. She took care of everything for me. She is an awesome lady. She has the best personality ever very friendly and easy to talk to. I highly recommend doing business with Jennifer and Elhart. They made this a fun and fantastic experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
HI! we would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Jennifer was able to provide you with this great experience! We really appreciate your feedback and appreciate the opportunity to earn your business. I will be sure to share your compliments with her. Please keep us updated if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
We we’re very pleased from the beginning of visit, to the
We we’re very pleased from the beginning of visit, to the wait and being taken care of while choosing which vehicle would work best for us and our family. It started with Junior giving us a ride and welcoming my fiancé and I on the campus. Jennifer took over and guided us through. Being the amazing God sent angel she is, she made some calls and did what she could to help us secure our new vehicle! Very pleased with the turnout and happy to have such a reliable and ideal vehicle that we had been looking for! Elhart Automotive Campus overall has amazing options and wonderful staff! Highly recommend Jennifer! Thank you and God Bless Andrew & Lilli
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Andrew & Lilli! Thank you for taking the time to let us know how we did. We appreciate the opportunity to earn your business and agree that Junior and Jennifer amazing members of our team. I will be sure to share your compliments with them. Have a wonderful day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
Junior is the absolute best.
Junior is the absolute best. So kind, funny, and he treats you like family. Caryn de la Rosa is amazing as well. They’re both truly the best. Their service is top-notch and everyone there is so wonderful. I would recommend anyone who needs a car to check them out, they have great options and even better staff. #TeamdelaRosa
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
HI Wally, Thank you for writing this awesome review. We appreciate the opportunity to earn your business and very happy that you were treated great! Junior and Caryn are valuable members of our team. Thank you for recognizing them in your comments. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
I’ve purchased a car with Junior previously and this time
I’ve purchased a car with Junior previously and this time was no different. Him and his wife Caryn made the process SO EASY and stress free. They never once pressured me into something I didn’t want and they made me feel so confident in my purchase and I could not be happier with it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI Brianna, Thanks so much for the nice review! Junior and Caryn are key members of our team, and it is great to hear that they made your car-buying experience the best you ever had. Enjoy your new vehicle! It's fantastic that we have earned your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
Chris is goes out of his way to make your life easier.
Chris is goes out of his way to make your life easier. The entire process with him was wonderful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI! Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words about Chris, and we will be sure to share your thoughts with him. We thank you again for visiting our dealership and for this great review. Enjoy your new purchase! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
I had the best experience ever with Elhart Kia.
I had the best experience ever with Elhart Kia. The staff by far have the best customer service! My car broke down and was towed there and from stepping into their facility I had nothing but great help. They deserve a+ in my book. Sandy Smith
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words about our staff, and we will be sure to share your review with them. We thank you again for visiting our dealership and for this great review! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
Absolutely loving my new Kia!
Absolutely loving my new Kia! Thank you so much to Junior and his wife Caryn for all of their help throughout this process. It was stress free and I couldn't be happier. I'm so glad Steve Jakubczak referred me. THANK YOU!
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
HI! Thank you for visiting Elhart, we appreciate your business and the time you took to write this review! We are happy to have been able to help you with finding your new Kia. Junior and Caryn are valuable members of the team, thank you for recognizing them. I will be sure to share your compliments with them. Thanks again for your amazing words and we hope to see you soon. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
Loved working with Marcel and Mark.
Loved working with Marcel and Mark. They were concise, informative, kind, and helpful. Impressed by the owner! The only dealership in Michigan that sold a Kia Carnival at MSRP and didn't overcharge! Jeff Elhart also sent us home with a Be Nice book. Will definitely want to come back in the future. Highly recommend!
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI! Our top priority continues to be providing our customers with the best service possible. It's wonderful to know your recent experience also reflected this. Thank you so much for recognizing Marcel and Mark; they are wonderful member of the team. Once again, thank you for leaving this review. We look forward to servicing you in the future. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
Marcel was honest, friendly and so easy to work with.
Marcel was honest, friendly and so easy to work with. I would highly recommend him for your next car!
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI Amanda, First of all, thank you very much for taking the time out of your day to write this stunning review! It is great to hear such amazing feedback from our customers. We are happy to hear that Marcel has officially earned your trust, and we look forward to working with you again in the future! Until then, if there is absolutely anything that we can do for you please let us know! See you soon. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
Junior and Caryn were both fantastic and helped me work a
Junior and Caryn were both fantastic and helped me work a great deal out with a trade in and get me into a new Kia. Highly recommend for anyone.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car