Reviews
The best dealership experience I’ve ever had when...
The best dealership experience I’ve ever had when purchasing a new vehicle! I would definitely recommend them to all of my friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Service
My husband and I have been very satisfied customers of Infiniti for many, many years. The members of the staff treat us and other customers as loving family members. We receive the regal treatment from the time we arrive until the service is completed and so proudly escorted to our car. Wanda, a service consultant, is outstanding. We are very thankful for the quality service, friendly staff, and reasonable price. Sincerely, Very satisfied customers from Lincolnton, GA
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fran, we appreciate you choosing Napleton's Infiniti of Augusta! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Napleton's Infiniti of Augusta (706) 922-6500
I must say Napleton Infinity dies what they say. I...
I must say Napleton Infinity dies what they say. I purchased a pre-owned vehicle from them and upon getting ready to test drive notice a light that camw on they immediately turned around and got to working on it. I purchased a Chevy and will not go ANYWHERE else for my next purchase. From Mr. Joe, to Me. Deon to James and Antonio their Service Dept is the BEST!! THANKS!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Infiniti of Augusta and we hope to see you again! Napleton's Infiniti of Augusta (706) 922-6500
A great experience in a new place....
The service team at Infiniti of Augusta was very friendly and helpful when I had to take my car to them to get it serviced. I was new to the area and was very anxious. The customer service was great and they very personable. They were able to answer any and all questions I had while also getting me in and out in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony Cody is always available and willing to help with...
Tony Cody is always available and willing to help with any questions I may have. Excellent customer service and all staff are excellent to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Contina McQueen did excellent with coordinating the sale...
Contina McQueen did excellent with coordinating the sale of my new car that I purchased and I live in Virginia. As well as the finance manager Craig Combs with taking care of my finance documents. I will be getting my second vehicle from Infiniti of Augusta!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I always have excellent service at Infiniti of Augusta!...
I always have excellent service at Infiniti of Augusta! Everyone is so friendly & knowledgeable. Wanda has always been very helpful in the Service Department with all of my vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was asked to leave the Dealership after asking for oil chang
Service Mgr Dion loudly asked me to drive away from the Service Bay and not come back. I went in to look at new cars and take advantage of the 4 oil change deal advertised on the radio for two of my cars. They would not schedule an appt for my BMW and when I showed up with a classic MGB they actually through me out of the Dealership in a very Rude fashion. I have been there 3 times asking to have them honor the ad on the radio. They are lying about servicing all cars, all makes and models. Dion refused to provide me his last name and then stormed out from our discussion. Very Bad Place. too bad.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Best staff and service evr
Napleton Infiniti is the best dealership ever. Tony is my salesman, and he is fantastic. Super knowledgeable and helpful, he is always there for me. Anytime I have a question about buying another car or having my Infiniti service, Tony is the go to guy. I highly recommend Tony and Infiniti of Augusta.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hands down Infiniti of Augusta is where you want to buy...
Hands down Infiniti of Augusta is where you want to buy your next car.Ms.Contina customer service,is top notch her knowledge as well.Napleton Infiniti is where to buy your next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car