Southern Acura Newport News

(1,442 reviews)
12501 Jefferson Avenue, Newport News, VA 23602
Visit Southern Acura Newport News
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (757) 796-1104 (757) 796-1104
Used (757) 796-1031 (757) 796-1031
Service (757) 796-1024 (757) 796-1024

Inventory

See all 97 vehicles from this dealership.

Incentives

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About our dealership

The team at Southern Acura Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Acura vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Stop in and see us today, or contact our staff with any questions!

Photos & Videos

Service center

Phone number (757) 796-1024

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
See all service & repair info

Meet our employees

Kevin Rafeek headshot
Kevin Rafeek
Service Advisor
(476 reviews) certified badge
Cisco Lugo headshot
Cisco Lugo
Service Advisor
(435 reviews) certified badge
Devin Sheldon headshot
Devin Sheldon
Sales Consultant
(50 reviews) certified badge
Rabih Kassam headshot
Rabih Kassam
Sales Manager
(11 reviews)
Jess Gentry headshot
Jess Gentry
General Manager
(6 reviews)
Daryl Hoe headshot
Daryl Hoe
Sales Consultant
(19 reviews)
John Price headshot
John Price
Sales Consultant
(9 reviews)
Brett Whitney headshot
Brett Whitney
Parts & Service Director
(37 reviews)

Reviews

(1,442 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Acura Newport News from DealerRater.

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Great People and Great Service!

August 8, 2025
By K.STEPHENSON623 on DealerRater

Verified Customer

Great People and Great Service! Always an in depth look into your car. I appreciate that! Bless Up!

Great People and Great Service!

August 8, 2025
By K.STEPHENSON623 on DealerRater

Verified Customer

Great People and Great Service! Always an in depth look into your car. I appreciate that! Bless Up!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Service Technician was very polite and took care of my

August 8, 2025
By garfieldhonda on DealerRater

Verified Customer

Service Technician was very polite and took care of my needs. This has been a great dealership to work with.

Service Technician was very polite and took care of my

August 8, 2025
By garfieldhonda on DealerRater

Verified Customer

Service Technician was very polite and took care of my needs. This has been a great dealership to work with.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Trust & confidence are essential in the expert

August 8, 2025
By tomaap427 on DealerRater

Verified Customer

Trust & confidence are essential in the expert maintenance of my MDX. Kevin, Lugo & Jessica all enable confidence and expert coordination for the SOTHERN ACURA Service Dept. Thank you for supporting my needs and concerns as a long term customer since 1996. A. Toma

Trust & confidence are essential in the expert

August 8, 2025
By tomaap427 on DealerRater

Verified Customer

Trust & confidence are essential in the expert maintenance of my MDX. Kevin, Lugo & Jessica all enable confidence and expert coordination for the SOTHERN ACURA Service Dept. Thank you for supporting my needs and concerns as a long term customer since 1996. A. Toma

Rating breakdown (out of 5):
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  • Buying process —
  • Quality of repair —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I’m always treated with courtesy and the service has

August 7, 2025
By CLHMCFARLAND on DealerRater

Verified Customer

I’m always treated with courtesy and the service has always been excellent. Kevin takes good care of me.

I’m always treated with courtesy and the service has

August 7, 2025
By CLHMCFARLAND on DealerRater

Verified Customer

I’m always treated with courtesy and the service has always been excellent. Kevin takes good care of me.

Rating breakdown (out of 5):
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  • Buying process —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The video showing the issues were very helpful in seeing

August 7, 2025
By RYAN.LARIVIERE on DealerRater

Verified Customer

The video showing the issues were very helpful in seeing what the mechanic sees. The video helps to determine whether I will delay the repair or action immediately.

The video showing the issues were very helpful in seeing

August 7, 2025
By RYAN.LARIVIERE on DealerRater

Verified Customer

The video showing the issues were very helpful in seeing what the mechanic sees. The video helps to determine whether I will delay the repair or action immediately.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Kevin and his crew were courteous to my daughter as

August 7, 2025
By ejtmlt01 on DealerRater

Verified Customer

Kevin and his crew were courteous to my daughter as usual. Did not send unnecessary faults that needed to be fixed on her veihicle.

Kevin and his crew were courteous to my daughter as

August 7, 2025
By ejtmlt01 on DealerRater

Verified Customer

Kevin and his crew were courteous to my daughter as usual. Did not send unnecessary faults that needed to be fixed on her veihicle.

Rating breakdown (out of 5):
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  • Buying process —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Nice comfortable waiting area if you wait for your

August 7, 2025
By brown_duane on DealerRater

Verified Customer

Nice comfortable waiting area if you wait for your service completion if you decide to wait. Friendly staff that gets you in and out.

Nice comfortable waiting area if you wait for your

August 7, 2025
By brown_duane on DealerRater

Verified Customer

Nice comfortable waiting area if you wait for your service completion if you decide to wait. Friendly staff that gets you in and out.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Was ok but I am waiting 3hours for inspection I hope

August 7, 2025
By flowerkyung on DealerRater

Verified Customer

Was ok but I am waiting 3hours for inspection I hope little shot time for me Another one is ok

Was ok but I am waiting 3hours for inspection I hope

August 7, 2025
By flowerkyung on DealerRater

Verified Customer

Was ok but I am waiting 3hours for inspection I hope little shot time for me Another one is ok

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I've been a loyal customer for car purchases and

August 7, 2025
By dorismcrae45 on DealerRater

Verified Customer

I've been a loyal customer for car purchases and servicing since 2006 and I am very satisfied with servicing and customer service and support

I've been a loyal customer for car purchases and

August 7, 2025
By dorismcrae45 on DealerRater

Verified Customer

I've been a loyal customer for car purchases and servicing since 2006 and I am very satisfied with servicing and customer service and support

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I ALWAYS get the “Bestest” service from my team leader

August 6, 2025
By CorwimpBe on DealerRater

Verified Customer

I ALWAYS get the “Bestest” service from my team leader Cisco and employees. I’m glad I bought an Acura from Southern Acura in Newport News!!!

I ALWAYS get the “Bestest” service from my team leader

August 6, 2025
By CorwimpBe on DealerRater

Verified Customer

I ALWAYS get the “Bestest” service from my team leader Cisco and employees. I’m glad I bought an Acura from Southern Acura in Newport News!!!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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