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(916) 562-3998 (916) 562-3998

Reviews

(8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platnum Motors from DealerRater.

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Bought a car for safe transit in 2023, it was clear and

Bought a car for safe transit in 2023, it was clear and safe/ the little Eqinox in the ad photo. 2024 got car, hi mileage was concerning but vehicle was sound. until it wasn’t W/in 90 days it overheated,they fixed, again overheat. He showed video of overheated car explosion then shop stopped responding after dealer said make a list and I’ll fix it. Had to get $6400 repairs , warranty covered nothing! One may by a 2nd car if 1st one was really good right? NOPE It was a bait n switch. 1st car for me was cool. I brought my husband for 2nd, a nightmare. I’m disabled so it’s a big deal if I’m stranded! Can’t trust this dealerships

Bought a car for safe transit in 2023, it was clear and

Bought a car for safe transit in 2023, it was clear and safe/ the little Eqinox in the ad photo. 2024 got car, hi mileage was concerning but vehicle was sound. until it wasn’t W/in 90 days it overheated,they fixed, again overheat. He showed video of overheated car explosion then shop stopped responding after dealer said make a list and I’ll fix it. Had to get $6400 repairs , warranty covered nothing! One may by a 2nd car if 1st one was really good right? NOPE It was a bait n switch. 1st car for me was cool. I brought my husband for 2nd, a nightmare. I’m disabled so it’s a big deal if I’m stranded! Can’t trust this dealerships

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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5/5 stars.

5/5 stars. This is the most professional & welcoming dealership I’ve been to in Sacramento. The staff/salesmen are very friendly & knowledgeable about their vehicles. Very easy to work with, as well as they have a great variety on inventory. Right off the bat, you can tell this dealership takes great pride & care in their work, taking care of their vehicles & providing necessary information when requested! They are quick with negotiation & paper work as well. I will highly recommend this dealership for anyone looking for quality vehicles at a fair price. Thanks Platinum Motors for my Chevy Malibu!

5/5 stars.

5/5 stars. This is the most professional & welcoming dealership I’ve been to in Sacramento. The staff/salesmen are very friendly & knowledgeable about their vehicles. Very easy to work with, as well as they have a great variety on inventory. Right off the bat, you can tell this dealership takes great pride & care in their work, taking care of their vehicles & providing necessary information when requested! They are quick with negotiation & paper work as well. I will highly recommend this dealership for anyone looking for quality vehicles at a fair price. Thanks Platinum Motors for my Chevy Malibu!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Messaged them about two weeks ago.

Messaged them about two weeks ago. Received no response. A legitimate business would be responsive, supportive, and transparent with pricing. Pretty sure these guys are scammers that found a platform to scam on.

Messaged them about two weeks ago.

Messaged them about two weeks ago. Received no response. A legitimate business would be responsive, supportive, and transparent with pricing. Pretty sure these guys are scammers that found a platform to scam on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Bait and switch con artists.

Bait and switch con artists. Stay far away from this horrible place. Save the hassel

Bait and switch con artists.

Bait and switch con artists. Stay far away from this horrible place. Save the hassel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Straight liars.

Straight liars. They say the price is $5,000 then go on to say no, actually it’s $5,000 off! Never buy a car from fools who are so idiotic that don’t know to enter the price of the car where it asks what the price of the car is.

Straight liars.

Straight liars. They say the price is $5,000 then go on to say no, actually it’s $5,000 off! Never buy a car from fools who are so idiotic that don’t know to enter the price of the car where it asks what the price of the car is.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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For the love of God list the sales price, not the down

For the love of God list the sales price, not the down payment in your listings

For the love of God list the sales price, not the down

For the love of God list the sales price, not the down payment in your listings

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Bait and switch type pricing , save yourself the grief

Bait and switch type pricing , save yourself the grief and deal with upfront people, not these people!

Bait and switch type pricing , save yourself the grief

Bait and switch type pricing , save yourself the grief and deal with upfront people, not these people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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On 1/18/24, I asked a question to Platinum Motors

On 1/18/24, I asked a question to Platinum Motors regarding why the price of the 2018 Chrysler Pacifica Stock number:358170 VIN: 2C4RC1GG6JR358170 was only $3,500. I also wanted to know if the vehicle was available. I received an automated response from Pablo Flore, from Platinum Mothers later that day. I never received a response from. Platinum Motors.

On 1/18/24, I asked a question to Platinum Motors

On 1/18/24, I asked a question to Platinum Motors regarding why the price of the 2018 Chrysler Pacifica Stock number:358170 VIN: 2C4RC1GG6JR358170 was only $3,500. I also wanted to know if the vehicle was available. I received an automated response from Pablo Flore, from Platinum Mothers later that day. I never received a response from. Platinum Motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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