Reviews
Stellar service.
Stellar service. Smooth process on the purchase of a new Wagoneer. Salesman, Patrick Kidd, was accommodating in every regard. Gladly recommend him and UPTOWN to customers looking for premium experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR
The dealer was friendly and helpful in trying to get me
The dealer was friendly and helpful in trying to get me in an affordable vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Dnai, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR
The moment I walked on the property I was greeted by James. He was friendly and understanding of my situation that my car had been flooded and totaled out. He was honest and very helpful while showing me other options for a replacement. I wasnt sure if I could get a Jeep but he was confident we would find something for me that would work. At the end of the deal I walked out with a soft top 2022 Jeep Wrangler in my favorite color, bright Red. Since then Ive been loving my Jeep and even found a Jeep club in Dallas. Thanks James for your hard work and support to help me find what I needed!
Scheduled appointment and received a confirmation email
Scheduled appointment and received a confirmation email and text for today 9.24.22 at 7am, no one is here. It’s now 7:39am, I drove from Saginaw, TX to the Dallas Love-field location to have my car serviced. This unexceptionable!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, I am so sorry you did not have a good experience with us during your recent visit. Please feel free to reach out at astedman@uptowncdjr.com if you have questions, concerns or anything we can help you out with. Alisha Stedman Customer Experience Coordinator Uptown CDJR
Scheduled appointment and received a confirmation email and text for today 9.24.22 at 7am, no one is here. It’s now 7:47am, I drove from Saginaw, TX to the Dallas Love-field location to have my car serviced. This unexceptionable!
The dealership was very clean and great location for me.
The dealership was very clean and great location for me. This was by for the best purchase experience I have ever had. The selection was good and found the perfect vehicle for me. All staff was very helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Excellent Sales and Service Department.
Excellent Sales and Service Department. We just purchased a Dodge Charger Scat Pack Widebody after owning a Chrysler 300 SRT8 for 16 years. This was our 2nd purchase from UpTown (we also bought my wife's JEEP Grand Cherokee here). Very pleased with the vehicles and the staff!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Andrew, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR
The worst car buying experience to date!
The worst car buying experience to date! After car shopping all day, the dealership had no water, not even to purchase. Gave me an over priced “deal”. We finally came to an agreement. After purchasing the car. Told we couldn’t get both keys. Drove 50miles back out to the dealership to get the key and supposedly to talk to someone that was going to help us with an app- they were not available. A week later we are told they didn’t put the GPS tracker on so we needed to come back but didn’t need an appointment. We were there for 2 hrs. They still Didn’t have water. I had to walk to a nearby food place to purchase drinks! A few days later a part on the roof of the car has blown off. The worst experience ever. I’m already over Jeep.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Derica, I am so sorry you did not have a good experience with us during your recent visit. Please feel free to reach out at astedman@uptowncdjr.com if you have questions, concerns or anything we can help you out with. Alisha Stedman Customer Experience Coordinator Uptown CDJR
No hassles and a really good team of professionals at
No hassles and a really good team of professionals at Uptown. Good experience with Jaylon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Strueber, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR
This dealer did everything possible in their hands to get
This dealer did everything possible in their hands to get me the best rate and monthly payment on the car I wanted and made everything work so well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Felipe, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR
Absolutely loved dealing with LD.
Absolutely loved dealing with LD. He is the most polite easy going guy. He met all out needs and expectations!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Adel, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR
Everyone at the dealership is friendly, polite and very
Everyone at the dealership is friendly, polite and very sincere I thought. I would definitely recommend to my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR