Reviews
Write a reviewI was told I needed new front shocks, all new brake pads
I was told I needed new front shocks, all new brake pads and rotors. Quoted over $2,000. Took the vehicle to two other shops and the other two said shocks and brakes looked great. Hmm….
I was told I needed new front shocks, all new brake pads
I was told I needed new front shocks, all new brake pads and rotors. Quoted over $2,000. Took the vehicle to two other shops and the other two said shocks and brakes looked great. Hmm….
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great team and overall dealership
I have been shopping this with team for many years. All the way back when it was Sorg Dodge to the New Axius Group they have always taken care of me with new sales and current service.
Great team and overall dealership
I have been shopping this with team for many years. All the way back when it was Sorg Dodge to the New Axius Group they have always taken care of me with new sales and current service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Made a scheduled appointment to get some open recalls
Made a scheduled appointment to get some open recalls done on truck. Was supposed to take 8 hrs. ended up be 4 days. When I got it back my radio was unprogrammed and my remote starter door lock wasn't working. I asked if they had the battery unhook to do what had to be done. Both the service manager and tech said no battery was not unhooked. But they couldn't explain to me why my stuff wasn't working. Seemed to not care about trying to fix it. Noticed random wires hanging down from under the dash not hooked up to anything that wasn't there when I dropped it off. Everything was in working order when I dropped it off to them. So know I have to schedule an appointment with another place to get it fixed and pay for it out of my pocket. So I've told all my friends and family to tell everyone they know not to go there.
Made a scheduled appointment to get some open recalls
Made a scheduled appointment to get some open recalls done on truck. Was supposed to take 8 hrs. ended up be 4 days. When I got it back my radio was unprogrammed and my remote starter door lock wasn't working. I asked if they had the battery unhook to do what had to be done. Both the service manager and tech said no battery was not unhooked. But they couldn't explain to me why my stuff wasn't working. Seemed to not care about trying to fix it. Noticed random wires hanging down from under the dash not hooked up to anything that wasn't there when I dropped it off. Everything was in working order when I dropped it off to them. So know I have to schedule an appointment with another place to get it fixed and pay for it out of my pocket. So I've told all my friends and family to tell everyone they know not to go there.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Awesome Car Buying Experience
This Dealership and my Salesman, Todd Roberts, went above and beyond to get my into 2015 Fiat. This is a dealership that cares and will go the extra mile for you. I would recommend this place to anyone that is looking to trade up into a new or newer vehicle. They got me more than I ever thought they could for my trade which helped get me into the car I wanted. They treat you like family!
Awesome Car Buying Experience
This Dealership and my Salesman, Todd Roberts, went above and beyond to get my into 2015 Fiat. This is a dealership that cares and will go the extra mile for you. I would recommend this place to anyone that is looking to trade up into a new or newer vehicle. They got me more than I ever thought they could for my trade which helped get me into the car I wanted. They treat you like family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brought in for recall and diagnose transmission
Went in for recall and was having them scan codes for transmission they informed me that they had to put new filters (because they weren't "filters from them") in and new transmission pan before they could scan (because pan was leaking) even after I told them I had just changed filter like day before they said they couldn't scan without and now $400 Later still have no clue what is wrong and they offered to rebuild it for another $1400 no thanks
Brought in for recall and diagnose transmission
Went in for recall and was having them scan codes for transmission they informed me that they had to put new filters (because they weren't "filters from them") in and new transmission pan before they could scan (because pan was leaking) even after I told them I had just changed filter like day before they said they couldn't scan without and now $400 Later still have no clue what is wrong and they offered to rebuild it for another $1400 no thanks
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent!!
Excellent service, the people really nice they don’t push you to buy a car like other places, Jason answered all my question and explained everything it was really nice to talk to him from beginning to end.
Excellent!!
Excellent service, the people really nice they don’t push you to buy a car like other places, Jason answered all my question and explained everything it was really nice to talk to him from beginning to end.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2019 Ram 1500
If you are tired of being hassled and pressured by Commisioned dealerships that try to force you into a car or truck you don't want or can't afford. Then it's time to come see Todd at SORG dodge. He was patient as we looked for vehicles to meet our needs, spent lots of time on the phone all hours of the day helping us. At the end he showed us the best vehicle for our family at the best price without any pressure. If you are looking for friendly staff, great selection, and unbeatable prices look no further than here. You will not regret it!
2019 Ram 1500
If you are tired of being hassled and pressured by Commisioned dealerships that try to force you into a car or truck you don't want or can't afford. Then it's time to come see Todd at SORG dodge. He was patient as we looked for vehicles to meet our needs, spent lots of time on the phone all hours of the day helping us. At the end he showed us the best vehicle for our family at the best price without any pressure. If you are looking for friendly staff, great selection, and unbeatable prices look no further than here. You will not regret it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very trustworthy
Just a great experience. I walked away, after my purchase, thinking ‘what a great auto dealership.’ So many auto dealers are... sleazy. Not these guys. They are, from my experience, honest and fair. Next time I neeed a car or truck Sorg will be my first choice.
Very trustworthy
Just a great experience. I walked away, after my purchase, thinking ‘what a great auto dealership.’ So many auto dealers are... sleazy. Not these guys. They are, from my experience, honest and fair. Next time I neeed a car or truck Sorg will be my first choice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service, informative speedy
This is the 2nd time sorg dodge has helped us get out a bad lease. Todd and Kevin were extremely helpful and informative, I would recommend this dealership to all friends and relatives
Great service, informative speedy
This is the 2nd time sorg dodge has helped us get out a bad lease. Todd and Kevin were extremely helpful and informative, I would recommend this dealership to all friends and relatives
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
Todd has now assisted me in the purchase of two vehicles; one used and one new. He is very helpful. Kevin is the finance manager and I also met with him both times. He was very nice and helpful.
Excellent
Todd has now assisted me in the purchase of two vehicles; one used and one new. He is very helpful. Kevin is the finance manager and I also met with him both times. He was very nice and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car