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BMW of McKinney

(210 reviews)
Visit BMW of McKinney
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
New (833) 551-4480 (833) 551-4480
Used (833) 735-8673 (833) 735-8673
Service (833) 428-5005 (833) 428-5005

Inventory

See all 445 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2024.
An all-new destination for your BMW Sales and Service needs. Here at BMW of McKinney, we have made a commitment to our amazing team of people and our customers, providing the people we get to help with the best experience possible. This is at the center of our core values, which are built on the ideals of leaders who support and value the people they work with, create an environment of teamwork, and live every day with integrity.
Welcome to BMW of McKinney

Service center

Phone number (833) 428-5005

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of McKinney from DealerRater.

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Shehab and the whole team at BMW McKinney is top Notch!

Shehab and the whole team at BMW McKinney is top Notch! They are very easy to work and do business with. Thank you Sheeesh!

Shehab and the whole team at BMW McKinney is top Notch!

Shehab and the whole team at BMW McKinney is top Notch! They are very easy to work and do business with. Thank you Sheeesh!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealership was very disappointing for a first time visit

Dealership was very disappointing for a first time visit , I had a written quote the day before for service that wasn’t honored, was told it was quoted by someone at a call center in Charlottesville that didn’t know what they were doing. I called to verify the quote before I scheduled the appointment,I asked for Jordan the guy that sent me the email quote there’s no Jordan that works here but she found the quote and said it included the valve cover assembly.When I scheduled my appointment I asked for Jordan and was told we have two people named Jordan that we’re unavailable but they could schedule my appointment was told no loner cars were available and a shuttle was available within 30 miles. When I arrived for my appointment I was told a shuttle was only available for a ten mile radius he would make an exception but their driver was not available.Then I said I would be back the first in the morning but was told the driver didn’t come in until 10 am. Why would someone living in Plano do business with a dealer that quotes and schedules in another state for a local dealer. I had to give my vin number and personal information 3 times because each time I called whomever answered the phone said they couldn’t pull it up because the previous person didn’t enter the info or set up an account for me. I think I’ll continue to buy and service my BMWs at the dealership where loaners are available and the advisors understand how to accurately quote a BMW repair.

Dealership was very disappointing for a first time visit

Dealership was very disappointing for a first time visit , I had a written quote the day before for service that wasn’t honored, was told it was quoted by someone at a call center in Charlottesville that didn’t know what they were doing. I called to verify the quote before I scheduled the appointment,I asked for Jordan the guy that sent me the email quote there’s no Jordan that works here but she found the quote and said it included the valve cover assembly.When I scheduled my appointment I asked for Jordan and was told we have two people named Jordan that we’re unavailable but they could schedule my appointment was told no loner cars were available and a shuttle was available within 30 miles. When I arrived for my appointment I was told a shuttle was only available for a ten mile radius he would make an exception but their driver was not available.Then I said I would be back the first in the morning but was told the driver didn’t come in until 10 am. Why would someone living in Plano do business with a dealer that quotes and schedules in another state for a local dealer. I had to give my vin number and personal information 3 times because each time I called whomever answered the phone said they couldn’t pull it up because the previous person didn’t enter the info or set up an account for me. I think I’ll continue to buy and service my BMWs at the dealership where loaners are available and the advisors understand how to accurately quote a BMW repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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TJ and the whole McKinney dealership are very nice and

TJ and the whole McKinney dealership are very nice and easy to work with. Thank you so much.

TJ and the whole McKinney dealership are very nice and

TJ and the whole McKinney dealership are very nice and easy to work with. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lisa, we are so pleased you enjoyed your visit to BMW of McKinney!

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I had an amazing experience working with Shehab.

I had an amazing experience working with Shehab. He’s truly one of a kind — honest, transparent, and genuinely focused on helping you, not just selling you a car. From start to finish, he made the process smooth and pressure-free. It’s rare to find someone in car sales who is this upfront and trustworthy. If you’re looking for someone who will take care of you and be real with you, Shehab is your guy.

I had an amazing experience working with Shehab.

I had an amazing experience working with Shehab. He’s truly one of a kind — honest, transparent, and genuinely focused on helping you, not just selling you a car. From start to finish, he made the process smooth and pressure-free. It’s rare to find someone in car sales who is this upfront and trustworthy. If you’re looking for someone who will take care of you and be real with you, Shehab is your guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your kind words! We’re thrilled to hear that Shehab provided such an honest, transparent, and pressure-free experience. We’re here anytime you need us!

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Shehab was fantastic to work with — honest, professional,

Shehab was fantastic to work with — honest, professional, and truly one of the best salespeople I’ve ever dealt with. He made the entire process smooth and stress-free with clear communication and genuine care. BMW of McKinney is hands down the best place to buy a car, and Shehab is a big reason why. Highly recommend asking for him if you want a great experience from start to finish.

Shehab was fantastic to work with — honest, professional,

Shehab was fantastic to work with — honest, professional, and truly one of the best salespeople I’ve ever dealt with. He made the entire process smooth and stress-free with clear communication and genuine care. BMW of McKinney is hands down the best place to buy a car, and Shehab is a big reason why. Highly recommend asking for him if you want a great experience from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback! We're thrilled to hear Shehab made your experience smooth and enjoyable. We appreciate your recommendation and look forward to welcoming you back to BMW of McKinney!

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TJ did a great job getting me in a new m440.

TJ did a great job getting me in a new m440. I love my new car!!

TJ did a great job getting me in a new m440.

TJ did a great job getting me in a new m440. I love my new car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sam, we're so glad that we were able to go above and beyond your expectations!

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When I need service, Jim is my guy.

When I need service, Jim is my guy. He always goes out of his way to make sure everything is perfect. If you need service ask for Jim.

When I need service, Jim is my guy.

When I need service, Jim is my guy. He always goes out of his way to make sure everything is perfect. If you need service ask for Jim.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lisa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of McKinney.

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I did not know what to expect at this new BMW dealership

I did not know what to expect at this new BMW dealership but Parker Adams took me through the process and made it so simple and easy. I am always coming back to him.

I did not know what to expect at this new BMW dealership

I did not know what to expect at this new BMW dealership but Parker Adams took me through the process and made it so simple and easy. I am always coming back to him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Bmw Guy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of McKinney.

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I will only be going to BMW McKinney from here on out.

I will only be going to BMW McKinney from here on out. Big thank you to Corbin for providing exceptional customer service during my visit!

I will only be going to BMW McKinney from here on out.

I will only be going to BMW McKinney from here on out. Big thank you to Corbin for providing exceptional customer service during my visit!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Suprat, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of McKinney.

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Worked with Corbin and was impressed with the fast

Worked with Corbin and was impressed with the fast turnaround and great customer service. Will definitely be back.

Worked with Corbin and was impressed with the fast

Worked with Corbin and was impressed with the fast turnaround and great customer service. Will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sara, we are so pleased you enjoyed your visit to BMW of McKinney!

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