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Mudder trucker

(12 reviews)

Reviews

(12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mudder trucker from DealerRater.

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We bought a car there April of 2024.

We bought a car there April of 2024. Unfortunately we didn't take it to a mechanic first. The whole underneath of the car is rusted out. Two different mechanics said do not drive it all as it's a safety hazard. There is no way this car should have ever been sold. One bad bump and an axl could break and lose a wheel. Brakes cannot be fixed because of rusted components. They refused to buy it back. Now I'm paying $12,000 for a car I can't drive. Unlike them I will not sell this DEATH TRAP to anyone else. Never buy a car from this dealership!!!

We bought a car there April of 2024.

We bought a car there April of 2024. Unfortunately we didn't take it to a mechanic first. The whole underneath of the car is rusted out. Two different mechanics said do not drive it all as it's a safety hazard. There is no way this car should have ever been sold. One bad bump and an axl could break and lose a wheel. Brakes cannot be fixed because of rusted components. They refused to buy it back. Now I'm paying $12,000 for a car I can't drive. Unlike them I will not sell this DEATH TRAP to anyone else. Never buy a car from this dealership!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Does not inspect vehicles before selling to customers as

Does not inspect vehicles before selling to customers as stated very suspicious please bring a mechanic with you to inspect your purchase this dealership is very shady do your due diligence please 🙏

Does not inspect vehicles before selling to customers as

Does not inspect vehicles before selling to customers as stated very suspicious please bring a mechanic with you to inspect your purchase this dealership is very shady do your due diligence please 🙏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I sent them numerous messages and they never responded.

I sent them numerous messages and they never responded. This vehicle has been listed over and over with zero response

I sent them numerous messages and they never responded.

I sent them numerous messages and they never responded. This vehicle has been listed over and over with zero response

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Horrible salesperson.

Horrible salesperson. Miles. Don’t shop here. I see other reviews of them selling cars out from under signed contracts. Grow up Mudder truckers. Terrible waste of my time.

Horrible salesperson.

Horrible salesperson. Miles. Don’t shop here. I see other reviews of them selling cars out from under signed contracts. Grow up Mudder truckers. Terrible waste of my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The service team is so helpful and friendly!

The service team is so helpful and friendly! We’ve switched both Jeeps and car here for all our needs! Very efficient and honest about what needs done to your vehicles! I highly recommend them for any alignment and tire needs!

The service team is so helpful and friendly!

The service team is so helpful and friendly! We’ve switched both Jeeps and car here for all our needs! Very efficient and honest about what needs done to your vehicles! I highly recommend them for any alignment and tire needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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BEWARE ALL BUYERS (especially those from out of town).

BEWARE ALL BUYERS (especially those from out of town). I negotiated a sale and signed documents (executed by both parties) on-line. To illustrate Mudder Trucker's commitment to the sale, they Fed Ex'd me a full sales package for wet signatures, so clearly they agreed this sale was active. I completed and returned the signed docs to them within hours of receipt, got a cashiers check and arranged pick-up. Then I was informed (TWO DAYS AFTER SIGNING THE CONTRACT) that the car was sold out from under me. According to the GM (his words) "No sale is final until all the money is in-house." So I guess, unless you're driving to that dealership, they don't think a signed contract matters. BTW, legally, it does. Nowhere in the agreement does it say the contract is void without payment at time of signature. This is unethical and probably fraudulent. Beware of any dealings with this dealership.

BEWARE ALL BUYERS (especially those from out of town).

BEWARE ALL BUYERS (especially those from out of town). I negotiated a sale and signed documents (executed by both parties) on-line. To illustrate Mudder Trucker's commitment to the sale, they Fed Ex'd me a full sales package for wet signatures, so clearly they agreed this sale was active. I completed and returned the signed docs to them within hours of receipt, got a cashiers check and arranged pick-up. Then I was informed (TWO DAYS AFTER SIGNING THE CONTRACT) that the car was sold out from under me. According to the GM (his words) "No sale is final until all the money is in-house." So I guess, unless you're driving to that dealership, they don't think a signed contract matters. BTW, legally, it does. Nowhere in the agreement does it say the contract is void without payment at time of signature. This is unethical and probably fraudulent. Beware of any dealings with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great experience with Mudder Trucker!

Great experience with Mudder Trucker! Everyone was very friendly and service was fast, no back and forth hassle

Great experience with Mudder Trucker!

Great experience with Mudder Trucker! Everyone was very friendly and service was fast, no back and forth hassle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Awesome service these guys took very good care of me !

Awesome service these guys took very good care of me ! I would absolutely recommend doing business with them, very professional !

Awesome service these guys took very good care of me !

Awesome service these guys took very good care of me ! I would absolutely recommend doing business with them, very professional !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The sales team was awesome along with the service dept.

The sales team was awesome along with the service dept. The store was cleaner than I expected and they gave me a shirt and a signature cup

The sales team was awesome along with the service dept.

The sales team was awesome along with the service dept. The store was cleaner than I expected and they gave me a shirt and a signature cup

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The name alone is Awesome and a great conversational

The name alone is Awesome and a great conversational piece lol. I felt right at home the moment I walked into the building. I was greeted with so many friendly faces. I have never had such a smooth and speedy vehicle purchased experience. They get you in and out while still making you feel like an important family member.

The name alone is Awesome and a great conversational

The name alone is Awesome and a great conversational piece lol. I felt right at home the moment I walked into the building. I was greeted with so many friendly faces. I have never had such a smooth and speedy vehicle purchased experience. They get you in and out while still making you feel like an important family member.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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