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D'Arcy Mitsubishi

(125 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (815) 629-3092 (815) 629-3092
Used (815) 629-3968 (815) 629-3968
Service (815) 629-4003 (815) 629-4003

Reviews

(125 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'Arcy Mitsubishi from DealerRater.

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Alison was so great over the course of buying my Terrain.

Alison was so great over the course of buying my Terrain. She was so helpful, understanding and knowledgeable about all the vehicles I looked at. Best of all she is the complete opposite of a lot of other shady car dealers out there. In fact both the Darcy dealerships I dealt with were fantastic! No one is pushy at all and everyone was so patient. I will definitely suggest the Darcy dealerships to others and have them ask for Alison for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Me encantó su servicio , son muy amable , y hace todo lo

Me encantó su servicio , son muy amable , y hace todo lo posible para que valla complacido volver a compra una y mil veces más

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Alison was very helpful.

Alison was very helpful. Answered all of my questions & concerns. This being my first time buying a car I was nervous. Alison made the process so easy & smooth. I’m leaving here today with a new car & amazing positive look on saleswomen. Thank you & will definitely be recommending her to all of my family & friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Daniel was fantastic to work with.

Daniel was fantastic to work with. He took time to make sure I was comfortable with everything and helped make everything go smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience with Alison, Diego and the whole D'Arcy

My experience with Alison, Diego and the whole D'Arcy staff was wonderful today. I had the opportunity to meet with the owner today as well and I had a GREAT experience. I recommend all my family and friends to come to D'Arcy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Big thank you to Alison and Daniel as they were both very

Big thank you to Alison and Daniel as they were both very knowledgeable and provided excellent service! They both were very friendly and professional throughout the entire process. Alison has even gone above and beyond to even check-in after purchasing the vehicle. I highly recommend them both!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The entire staff at this location is outstanding!

The entire staff at this location is outstanding! My wife and I have purchased two vehicles from them now, and it was quick and easy both times! They are above 5 stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were very impressed with how knowledgeable Alison was

We were very impressed with how knowledgeable Alison was going over all the perks of our new car. She provided superb service and was super friendly! We are so grateful for being able to work with her. The whole process was seamless from start to finish!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place to deal with and listen to what you need.

Great place to deal with and listen to what you need. Great people and will be back of need another vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Extra nice and very understanding.

Extra nice and very understanding. Knew what I wanted and I received everything I needed and wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.