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BMW of Bridgeport

(1,782 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2015 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (475) 284-1005 (475) 284-1005
Used (475) 284-1008 (475) 284-1008
Service (475) 284-1006 (475) 284-1006

Reviews

(1,782 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Bridgeport from DealerRater.

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Customer service

Excellent customer service team and will recommend people. Ramon Felix was extremely helpful and product manger was really awesome as well. Everyone that we exposed too were awesome 👍👍👍

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad to read that your experience was great! Thank you for your review. We look forward to next time!

Ask for Ramon!

Ramon was awesome to work with. Smooth business transaction and made the whole process easy and painless. Ramon really wanted to make the customer happy and went above and beyond to ensure that happens. Would recommend Ramon and this dealership to anyone looking for a bmw. Great service and good business. Thank you again Ramon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are happy to read that Ramon provided you with a wonderful buying experience! We hope you enjoy your vehicle. Thank you for all your kind words!

Excellent Customer Service

Very happy to have left BMW of Darien for this dealership. They truly care about customer satisfaction. Car was ready when promised. Never a hassle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing to work with us! We are glad to hear that your experience was top-notch!

Top Shelf Customer Experience

Had a great experience with leasing my X3. The staff are very customer focus welcoming you to the showroom, asking if you need anything. My salesman Volkan Gok was very knowledgeable of the cars and different programs available and explained everything to me. The whole process was easy including the paperwork. I would definitely recommend BMW of Bridgeport as well as Volkan to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind remarks regarding our team! Thank you for leaving such a positive review, we hope you are enjoying your BMW X3!

Friendly, no pressure, thorough

I've purchased a lot of vehicles over the past 50 years and this was by far the easiest car buying experience I've had. This was my first time to BMW of Bridgeport so it was not like I was a returning preferred customer. Paul Garofalo was the representative assigned to me. Paul was extremely easy to work with. He was knowledgeable, friendly, accommodating, yet put no pressure on me. And all other staff, from finance to technician have been just as accommodating and thorough. I had looked at other BMWs closer to my home, but because of all these reasons and more, I bought from BMW of Bridgeport. I will definitely be back when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing BMW of Bridgeport! We are truly pleased to read that you had an excellent buying experience with us. We appreciate your thorough review, and we hope to see you next time!

The best experience!

I had the best experience at BMW of Bridgeport! The associate was so thoughtful, and it was a pleasure to buy my car at the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for doing business with us! We appreciate your review, and we hope you enjoy your vehicle!

extremley pleasent and helpful

Ramon was a great guy and everyone in BMW Bridgeport helped with a smile on there face.. BMW of Bridgeport Connecticut is extremely clean and everyone is so friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your thorough review! We hope you enjoy your new vehicle!

Great service, great products

Six years ago, I bought a used 2008 Honda from Ernie Ferrari at BMW of Bridgeport. Recently I decided I was was ready to “upgrade” to a BMW. Ernie found me the right car (3 series) at the right price. Victoria worked with me to get the best financing rate and Glen walked me through the great features on my new car. The experience was positive from beginning to end. I highly recommend BMW of Bridgeport!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for doing business with us! We are happy that we could assist you through the entire process. We are thankful for your generous remarks regarding our team. Thanks for the recommendation!

Ramon Felix

Have worked with Ramon on a few past car deals. He is helpful, friendly, efficient and will do his very best to find you the right car in the right price point.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your honest and positive feedback! Thank you for your purchase and we hope to see you again!

Excellent Service

Ramon was extremely professional and responsive both before and after my purchase. I appreciated his straightforwardness and look forward to working with him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review! Ramon is a wonderful member of our team, and we are happy to hear that he took great care of you. We look forward to seeing you next time.