Reviews
Phillip followed through with his promises to send me
Phillip followed through with his promises to send me floor mats after I bought a Miata RF. We all agreed to OTD price orally then met me half way in Okeechobee to swap cars! Character counts including trust, reliability, honor, and happiness. Henry from Cape Canaveral
Phillip followed through with his promises to send me
Phillip followed through with his promises to send me floor mats after I bought a Miata RF. We all agreed to OTD price orally then met me half way in Okeechobee to swap cars! Character counts including trust, reliability, honor, and happiness. Henry from Cape Canaveral
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Started out as a great price.
Started out as a great price. Come to find out the prices are low due to hidden fees. Almost 3k in fees added on! One 850$ fee was "prepping to sale" its a dealership, that's what you're always doing. Asking to pay for that is crazy. Stay away!
Started out as a great price.
Started out as a great price. Come to find out the prices are low due to hidden fees. Almost 3k in fees added on! One 850$ fee was "prepping to sale" its a dealership, that's what you're always doing. Asking to pay for that is crazy. Stay away!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
After a two month search and always coming back to Rich W
After a two month search and always coming back to Rich W at Mazda of Port Charlotte, I finally got my new Mazda CX5 ! Rich was very patient and very knowledgeable and helped me along the way.
After a two month search and always coming back to Rich W
After a two month search and always coming back to Rich W at Mazda of Port Charlotte, I finally got my new Mazda CX5 ! Rich was very patient and very knowledgeable and helped me along the way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
numerous times only to be sent to voicemail over and
numerous times only to be sent to voicemail over and over. After many calls the finance gentlemen calls me to tell me I have to call Mazda and cancel the warranty.... Sir I didn't purchase a Mazda warranty you sold me another brand. This just showed me he never looked at my stuff to even try and cancel it. These financial guys only get paid if you keep the warranty for 60 days. Well we are are getting close to the mark so he can get paid. He then told me he would call me two days later to confirm the warranty was canceled. Well that never happened. These warranties are prorated so every day you have it the less you get refunded and if it goes past 30 and 60 days the refund is alot less. I am very unhappy and would like a full refund as I called and tried to cancel the warranty 3 days after I purchased the vehicle. They stressed to me during my visit that they are a new dealership and they are really trying to make a good name for themselves, but this is not how you do it. Very disappointed. Once they make there sale your as good as dead to them.
numerous times only to be sent to voicemail over and
numerous times only to be sent to voicemail over and over. After many calls the finance gentlemen calls me to tell me I have to call Mazda and cancel the warranty.... Sir I didn't purchase a Mazda warranty you sold me another brand. This just showed me he never looked at my stuff to even try and cancel it. These financial guys only get paid if you keep the warranty for 60 days. Well we are are getting close to the mark so he can get paid. He then told me he would call me two days later to confirm the warranty was canceled. Well that never happened. These warranties are prorated so every day you have it the less you get refunded and if it goes past 30 and 60 days the refund is alot less. I am very unhappy and would like a full refund as I called and tried to cancel the warranty 3 days after I purchased the vehicle. They stressed to me during my visit that they are a new dealership and they are really trying to make a good name for themselves, but this is not how you do it. Very disappointed. Once they make there sale your as good as dead to them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Rich made this transaction amazing from start to finish.
Rich made this transaction amazing from start to finish. Rich delivered exceptional service and was extremely informative of all services provided. Truly appreciate his approach during the entire transaction. Thank you Rich! You are the best!
Rich made this transaction amazing from start to finish.
Rich made this transaction amazing from start to finish. Rich delivered exceptional service and was extremely informative of all services provided. Truly appreciate his approach during the entire transaction. Thank you Rich! You are the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stopped in on a two day trip saw the vehicle that I’ve
Stopped in on a two day trip saw the vehicle that I’ve been looking for. Went back. The next day test drove bought and traded salesman. Tim was excellent no pressure very easy. I bought a lot of cars over my life and that was one of the easiest transactions ever.
Stopped in on a two day trip saw the vehicle that I’ve
Stopped in on a two day trip saw the vehicle that I’ve been looking for. Went back. The next day test drove bought and traded salesman. Tim was excellent no pressure very easy. I bought a lot of cars over my life and that was one of the easiest transactions ever.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very responsive and helpful, answered all my questions
Very responsive and helpful, answered all my questions and no high sales pressure to buy.
Very responsive and helpful, answered all my questions
Very responsive and helpful, answered all my questions and no high sales pressure to buy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Had the best car buying experience at Mazda of Port
Had the best car buying experience at Mazda of Port Charlotte this year end of July. I was very happy with the ease of negotiations with my trade in vehicle, and truly felt I got a great deal on my new 2024 Mazda CX-5 purchase. I’d like to thank Sales Manager Eric, Salesman Eli, and Dave in Finance for helping it go so smoothly. Had a terrible experience at a local Bradenton Mazda dealer more than once, and made the drive down to PC. Glad I did, and will be back for hopefully another. Beautiful all new facility/ showroom is a plus as well.
Had the best car buying experience at Mazda of Port
Had the best car buying experience at Mazda of Port Charlotte this year end of July. I was very happy with the ease of negotiations with my trade in vehicle, and truly felt I got a great deal on my new 2024 Mazda CX-5 purchase. I’d like to thank Sales Manager Eric, Salesman Eli, and Dave in Finance for helping it go so smoothly. Had a terrible experience at a local Bradenton Mazda dealer more than once, and made the drive down to PC. Glad I did, and will be back for hopefully another. Beautiful all new facility/ showroom is a plus as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Philip is professional, respectful and PATIENT and this
Philip is professional, respectful and PATIENT and this all helped make the buying process the best I have ever encountered in a new car experience. I hope my future service visit are also 5 star.
Philip is professional, respectful and PATIENT and this
Philip is professional, respectful and PATIENT and this all helped make the buying process the best I have ever encountered in a new car experience. I hope my future service visit are also 5 star.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My wife and I called the Dealership and talked to Richard
My wife and I called the Dealership and talked to Richard Walsh and what a nice experience. Unlike most car salesmen, especially one we were mistreated by this other Mazda dealer, Richard made the experience picture perfect in personality, professionalism, and empathy and he is a great member of the Dealership representing them in the highest manner. After securing our purchase, we met with Norma in finance, and again very professional, with personality and empathy representing the company. People like these are what make a company. You can buy a car anywhere, but the people make the company what it is today. Thank you, Richard, Norma, and the Management of Mazda of Port Charlotte.
My wife and I called the Dealership and talked to Richard
My wife and I called the Dealership and talked to Richard Walsh and what a nice experience. Unlike most car salesmen, especially one we were mistreated by this other Mazda dealer, Richard made the experience picture perfect in personality, professionalism, and empathy and he is a great member of the Dealership representing them in the highest manner. After securing our purchase, we met with Norma in finance, and again very professional, with personality and empathy representing the company. People like these are what make a company. You can buy a car anywhere, but the people make the company what it is today. Thank you, Richard, Norma, and the Management of Mazda of Port Charlotte.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank-you rfkfla for the awesome review, our team is our strength! The dealership experience always get's a bad reputation but we are here to make things different. We appreciate you business rfkfla.