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Empire Nissan of Hillside

(5,066 reviews)
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 8:00am–5:00pm
Tuesday 10:00am–8:00pm 8:00am–5:00pm
Wednesday 10:00am–8:00pm 8:00am–5:00pm
Thursday 10:00am–8:00pm 8:00am–5:00pm
Friday 10:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2015 consumer dealer award
New (888) 960-0796 (888) 960-0796
Used (888) 903-0935 (888) 903-0935
Service (973) 963-4123 (973) 963-4123

Reviews

(5,066 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Empire Nissan of Hillside from DealerRater.

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Purchased a 2014 Nissan Sentra

I was thoroughly satisfied with my purchasing experience. Harold Pierre, my sales associate presented me with an extraordinary deal that allowed me to obtain a vehicle quickly, as well as at exceptionally reasonable price. The management allowed me to obtain the vehicle with no money down, take advantage of a factory rebate, and sell me a vehicle with more options that I could possible dream of when considering buying the vehicle. This is the second time my family purchased a vehicle with Hillside Nissan, and we thoroughly satisfied on each occasion. Hillside Nissan, you have a customer for life, and I will sing your praises to all of my friends and family. Thanks so much for your great service. Saladin Glanton 3/4/2015

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Thank you Nissan

It was a pleasure doing business with such a great sales person. Kenyon’s professionalism exemplified by his knowledge about the vehicle I was interested in made my buying a new car experience effortless. The finance guy was the greatest also! Sheila HC

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

5 Star Service!!!!!!!!!! Devin is the best!!!!!

Devin Chiscolm, Lou and Gus were all the best ever. I highly recommend them all as the best people a dealership staff can offer!!!!!!! :-) Go here before going to any other dealership!!!!! 10 Star service!!!!! :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Customer Satisfaction

My experience with the purchasing of my Nissan at this dealership was awesome. I appreciated the professionalism and commitment of the salesperson to help with acquiring a vehicle. My salesperson was Steven Perez and even though the process was long he was very accommodating and exhibiting a genuine commitment and sincerity in helping me achieve my goal of purchasing a nice car reasonable price in a timely manner. He is a great asset to that dealership. I love the route 22 Nissan and the professionalism of the employee's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The employees at this dealership are very professional

The sales person was very friendly and knowledgeable. They had the vehicle i wanted and I was very pleased. They stayed within my price range.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Customer service

My experience with Nissan Route 22 -represented by their committed product manager Kenyon Hussain has been just great that any customer would love to go through the dealing that was transparent, the price appeared true and unlike other dealers there was no frills to the price add to the Internet price displayed, and sales person not in hurry to impose a sale on a customer. Good job done by Kenny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Customer Satisfaction

My experience with purchasing a vehicle at this dealership was awesome. I appreciated the professionalism and commitment of salesperson to help with acquiring a vehicle. My salesperson was Kenny and even though the process was long he was very accommodating and exhibiting a genuine commitment and sincerity in helping me achieve my goal of purchasing a nice car reasonable price in a timely manner. He is a great asset to that dealership!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Heaven Sent

Buying a vehicle can be the worst experience of your life, but not if you come to Route 22 Nissan!! We had the pleasure of working with Gary, who was a GEM!!! Very professional, knowledgeable, and caring!!! This dealership has exceeded my expectations & we are so excited to be part of this Nissan Family. Excellent dealership from sales, to finance, to service! We will definitely return for our next purchase as well as refer friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellence in Service

The customer service I received from Gary Desir was exceptional and excellent. I'm also very satisfied with my Pathfinder, and with Gary's help I was also able to choose the model that gave me the most for my money! Gary was also very knowledgable on the vehicle and he was the first sales person that took the time to give me a brief tutorial of the vehicle which was very helpful and significantly decreased my reading time of the manual. Thank you All at Rt. 22 Nissan for making my purchase such an easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank your for the kinds comments its nice that customer feel this way about our dealership.

Excellent Customer Service!!

Our experience with Derrell Patterson was excellent. He was very genuine and knowledgeable about all the different Nissan car models that we looked at. He took the time to let us test drive all of the vehicles until we finally decided on the one that we really liked. He was also able to get us the best price for our car purchase and made sure that we stayed within our budget. He is very laid back and caring and made sure that we were happy with the car that we purchased. We didn't feel pressured or rushed. He was very professional. He was awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank your for the kinds comments its nice that customer feel this way about our dealership.