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Stream Auto Outlet Amity

(19 reviews)
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
(866) 717-6920 (866) 717-6920

Reviews

(19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stream Auto Outlet Amity from DealerRater.

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I experienced inferior service and poor communication.

I experienced inferior service and poor communication. After putting a deposit on the vehicle, I still never received a sales agreement, and dealership communication stopped. Requested minimally a return of my deposit and still no response. Very disapointing, on a vehivle i would or purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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SCAMMERS!

SCAMMERS! Car prices on Autotrader $5k less than actual price. Representative mentioned this additional fee within fine print on the dealership website, which is not included on Autotrader. Dishonest business, cannot be trusted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

If I could give this dealership a negative rating, I

If I could give this dealership a negative rating, I absolutely would. If you enjoy a dealership with more stories than Walt Disney, then Stream Auto Outlet in Amityville is the perfect place to get scammed. This place is loaded with shady fees—including a mysterious $4,000 charge they kept changing the story about, and a $2,000 “reconditioning fee” that was a complete joke. The vehicles were greasy, the oil hadn’t been changed, and the cars weren’t even properly cleaned. Beware of “accidental price mistakes”. I personally saw their computer screens showing different prices than what was listed online. Sales reps like Alfredo, and assistant manager Favian, threw around made-up numbers and gave inconsistent explanations. Yes, it’s a used car lot—but even for that, their inventory is low quality and wildly overpriced. I looked at three cars: • A 2014 Toyota Avalon, which wasn’t even on the lot. After waiting 45 minutes for them to bring it from “down the road,” it arrived smoking from under the engine and showed significant exterior wear and tear. • A 2018 Honda Civic with obvious exterior damage and no proper alignment—it literally pulled to the side of the road during the test drive. That “reconditioning fee”? Complete nonsense. • A 2022 Honda CR-V originally listed at $24,500. Had they been honest, I might’ve made a deal—but somehow, that price ballooned to $38,000. When I called them out and questioned the pricing (especially after they began comparing it to new car prices), they scrambled in Favian’s office and suddenly brought it “down” to $32,000 out the door. Who are they trying to fool? Bottom line: avoid this dealership unless you’re in the market to be ripped off. Overpriced, low-quality vehicles, dishonest pricing, and unprofessional sales tactics. This place is a scam.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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This was the best and easiest experience I've had at a

This was the best and easiest experience I've had at a dealership Ray was excellent. Actually the whole staff...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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very unprofessional dealership.

very unprofessional dealership. Had a 3pm facetime appointment to check out a car since I’m out of state and they had me waiting til nearly closing time, then they eventually told me to set a new FaceTime appointment the next day instead. Do better “team”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Avoid this dealership — it’s a scam.

Avoid this dealership — it’s a scam. I confirmed with two salespeople over the phone that there would be no additional fees before making a 2-hour drive. When I arrived, they attempted to add $3,995 to the listed price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Complete liers just like every dealership.

Complete liers just like every dealership. Don't waste your time. You will regret doing business with these guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Stream auto Amity was the best buying experience I Have

Stream auto Amity was the best buying experience I Have ever had.! Favian delivers! Best ever! From start to finish everybody was amazing! Andre delivered the car all the to Vermont! We had a great visit with he and his beautiful Wife! We hope to dee them again! Cassandra was patient , helpful and made us feel like family! What a beautiful person! Favian is THE man. Car had a couple of issues but he took care of it pronto! I mean this man and his crew are simply amazing in every single way! I can't say enough good about them. Want the best dealer on Long Island? Look no further!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Drove 1.

Drove 1.5 hours to dealership barely had a place to park. Got there drove the car 2021 Honda civic touring. Like it sat down started talking numbers turns out there internet price required me to finance with them and had a 3 dollar bump hidden fees. I asked the sale's rep and he says all the dealerships do it. Was actually going to purchase 2 cars but did not happen. Oh and the vehicle had an accident that was from the car fax. Definitely would not recommend Stream Auto Outlet. And when I younger I was in the car industry never would've did that to a customer! The old bait and switch not good business Stream Auto Outlet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Truly lousy experience with Stream Auto in Amityville,

Truly lousy experience with Stream Auto in Amityville, BUYER BEWARE working with this place. Went on Kelly Blue Book to get current value of my car who then send that info to a # of dealerships who may want to buy your car. Stream Auto Body contacted me relentlessy. Told them my new car had not yet arrived, they still requested I come in to get an offer. They offered 25% less than book value which is fine, I know they need to be able to turn it over for a profit on their end. Ray at the dealership, went through the car, test drove it and also checked comps online and on Facebook Marketplace, and saw plenty of room for profit. We settled on an agreed upon price of 2,000, which was about 50% less than cheapest comp on Marketplace. I let him know I was still waiting on the new car to come in and would be back in touch when it arrived to complete the sale. Maria from Stream (who was professional and quite nice in all the interactions I had with her) followed up every few days. Two weeks or so later, the new car arrived and I brought my car back to them, with 100 miles more on it to complete the deal. Dealt with another employee who had multiple people go over the car, test drive it etc and an hour later told me the market had changed and the offer was now 1,100. He was correct on one point, the market had changed and the new KBB offer was actually more than in December - it just hadn't changed in the direction he indicated but I was also able to see that on his computer screen. We had an agreed upon deal, he wouldn't honor it and instead hit me with an insulting offer. I since have gone online and saw plenty of Stream Auto reviews just like my experience. If you want to do business with them it's your call, just note you've been warned on the business practices I encountered. It was a waste of two hours of my life. And for what it's worth, I'm not a negative review guy but did think others may benefit from what I experienced before they walk in the door here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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