Skip to main content

DARCARS Volvo Cars Fairfax

(179 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 6:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 6:30am–7:00pm
Tuesday 9:00am–9:00pm 6:30am–7:00pm
Wednesday 9:00am–9:00pm 6:30am–7:00pm
Thursday 9:00am–9:00pm 6:30am–7:00pm
Friday 9:00am–9:00pm 6:30am–7:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2016 state dealer award
View 2 awards
2016 state dealer award
2016 consumer dealer award
New (703) 382-7810 (703) 382-7810
Used (703) 382-7835 (703) 382-7835
Service (703) 382-7796 (703) 382-7796

Reviews

(179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Volvo Cars Fairfax from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Experience!

Had a wonderful experience turning my in my S60 and getting into a new lease. Friendly environment and staff as well. Wayne Smith was very professional and made the whole process truly a pleasant experience. Made me feel relaxed from the moment we showed up. Everyone was kind, respectful, honest and to the point. The paperwork process was done efficiently and quickly compared to any other car buying experience and I didn't feel that anyone was trying to be pushy. Will definitely be back when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new vehicle! We are delighted to hear that Wayne and Jonathan provided you with a great experience. We look forward to seeing you again in the future. Best, Fairfax Volvo

Very Positive Experience

I purchased a new Volkswagen GTI from Fairfax Volvo on February 4th, 2018. I could not have had a more positive experience. I met Servando Garcia in the showroom and mentioned the car I was interested in. Between the test drive and some questions I had, we were able to reach a deal in a very short time. There was no posturing by management and Servando showed real knowledge and professionalism throughout the process. I left the dealership with the car I wanted at a price that was fair. I would recommend Servando and the dealership to anyone interested in a VW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We appreciate it and hope to see you again in the future. Best, Fairfax Volvo

Absolutely Superb Experience!

We purchased our 4th Volvo from Fairfax Volvo on October 7, 2017. We've had the pleasure of working with Wayne Smith each time we've come to Fairfax Volvo over the past 20 years. Wayne has demonstrated outstanding knowledge and customer care in helping us leave the dealership with the car we wanted at the price we wanted, each time. He is superb! We highly recommend others ask for Wayne.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

Parker was incredibly helpful, knowledgeable and courteous throughout the entire process of finding and purchasing the right vehicle for our family! Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Kevin, We're very happy to hear that Parker was incredibly knowledgeable, courteous, and helpful during the process of your Volvo purchase. We hope you and your family enjoy! Best, Fairfax Volvo Cars

As Usual Great Service..

I had a tire with a nail in it and needed it plugged....I had it plugged but the calibration light would not go off...I called Jonathan Greaves on Friday and he said come in on Saturday....I arrived on Saturday and although very busy I was taking care of immediately. Jonathan as usual was great and was able to get me in and out in record time. Thanks again. I'm glad I purchased my vehicle from Fairfax Volvo.....Excellent customer service...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

We're happy we could get you in and out and on with your day. Thank you for choosing to get your service done with us. Please let us know if you need further assistance. Best, Fairfax Volvo Cars

Glad I purchased my XC90 here!

First time Volvo buyer here and very impressed with the level of service and professionalism. I ended up purchasing a used XC90 working with my salesperson Jorge. He was straightforward and courteous. He provided a great deal of personal attention to my purchase and was very quick to respond to my questions. I think I got a fair price and without the typical games or "sales speak" only to sell the car. He also had great responsiveness after the sale to take care of a few loose ends. As Jorge works with used cars, I appreciate he made the effort to arrange for walk through of the vehicle's features with Volvo.new car salesman, Jonathon. The new XC90 has a host of nuances to learn to really appreciate its capabilities. Jonathon was very professional and very well versed in all the technology and settings. He has a great way of walking you through the features in a logical manner. I feel much more comfortable with the vehicle now. Many thanks for a great first Volvo experience! I definitely recommend Jorge and Jonathon to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

NoVA Buyer, Congratulations on your new Volvo XC90! And you picked an excellent one for your first Volvo! On behalf of Jorge and Jonathon, we hope you enjoy. Best, Fairfax Volvo

Best service, great price

Jonathan Greaves was our sales consultant and it was one of our best experiences at a car dealer. Very efficient and patient, providing detailed explanations to all our questions. Will definitely recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Esther, We are so happy to hear that it was one of the best buying experiences you've received! We hope you enjoy. Best, Fairfax Volvo Cars

Best customer service and fair rates!

We researched a local Volvo dealership in our local community and the proposed lease packages for a sedan S60 Dynamic was out of reach. We visited Fairfax Volvo (30 minutes from our home) and drove away with a Volvo S60 Inscription with loads of features, and great rate! The sales team was so professional and their professional courtesy was appreciated. A Seamless process. Thank you Tim Wanamaker-GM and Mohamed Salem! Also, very comfortable and clean waiting room that was appreciated as our toddler was with us. Hayley & Dave

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hayley & Dave, Congratulations on your new Volvo S60 Inscription! We are so happy we could provide you and your family an amazing vehicle. Enjoy! All the best, Fairfax Volvo

Worst Dealership EVER!!!!

I bought my car in June of 2017. Have had a lot of factory issues and recalls. Love the car, but the dealer NEVER calls me back, NEVER fixes anything, puts me in a low class rental I have to go to Enterprise to pick-up (after waiting 15-20 min at Enterprise). The waiting area is a dump. It sure doesn't match my Lexus. NO THANK YOU!!!!!! No more FFX Volvo for me!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Cole5821, We truly apologize for your recent experiences with us. We are getting with our team to discuss this to ensure it doesn't happen in the future. Best, Fairfax Volvo

Jonathan Greaves was awesome !!!

This place is great. Jonathan treated me like family and was honest. Best experience ever !!! Breath of fresh air and no pressure. Thanks everybody - truly appreciate it Jonathan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Congratulations on your new Volvo! We are happy to hear that Jonathan provided you with the best experience ever. Thank you, Fairfax Volvo