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Ford of Spartanburg

(490 reviews)
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
New (864) 397-9625 (864) 397-9625
Used (864) 397-9851 (864) 397-9851
Service (864) 442-4123 (864) 442-4123

Reviews

(490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Spartanburg from DealerRater.

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Matt was so helpful and went above and beyond what you

Matt was so helpful and went above and beyond what you would normally expect. We needed to get a hitch installed to back home with our RV and needed it done asap. Matt worked with us to make this happen. We are so appreciative of his extra effort in our behalf. The sales process was easy and efficient

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I purchased this van the February28,2022 from Vic Bailey

I purchased this van the February28,2022 from Vic Bailey Ford. The van started mixing water in the oil on February 29,2022. I contacted the dealership but have gotten no response. I know that I bought it as-is, but I expected better from Vic Bailey..,Alan Smith 

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Failure to communicate.

Failure to communicate. Unorganized. Incompetent. Don't follow what the customer says do for service. I WILL NOT take my $85,000 truck to the quick lane! I am paying for an ESP and have the right to choose!!! Got my service at another dealership! Will NEVER buy another new vehicle!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Both the ladies listed were absolutely OUTSTANDING and

Both the ladies listed were absolutely OUTSTANDING and both, in my opinion, are GREAT assets to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

WAYNE IS SERVICE DEPT IS SUPER NICE & HELPFUL WENT OUT

WAYNE IS SERVICE DEPT IS SUPER NICE & HELPFUL WENT OUT OF HIS WAY TO GET THINGS DONE FOR ME

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They have always done very good service and everyone is

They have always done very good service and everyone is friendly. I definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love the valet service Lincoln offers for oil changes and

Love the valet service Lincoln offers for oil changes and routine maintenance. Always a pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Helpful answered all the questions take the time to Show

Helpful answered all the questions take the time to Show How everything worked . Timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

polite and friendly staff.

polite and friendly staff. Small but Clean facility and waiting area. Competitive price and worksmanship

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Shout out to the entire team at Vic Bailey Ford! From...

Shout out to the entire team at Vic Bailey Ford! From Natalie on the internet team who responded so quickly to my questions. To Matt in sales who handled everything we threw at him. And to Andy in Finance who got our paperwork done really fast. Great team and a lot of fun to do business with! Thanks so much for a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.