Reviews
Matt was so helpful and went above and beyond what you
Matt was so helpful and went above and beyond what you would normally expect. We needed to get a hitch installed to back home with our RV and needed it done asap. Matt worked with us to make this happen. We are so appreciative of his extra effort in our behalf. The sales process was easy and efficient
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased this van the February28,2022 from Vic Bailey
I purchased this van the February28,2022 from Vic Bailey Ford. The van started mixing water in the oil on February 29,2022. I contacted the dealership but have gotten no response. I know that I bought it as-is, but I expected better from Vic Bailey..,Alan Smith
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Failure to communicate.
Failure to communicate. Unorganized. Incompetent. Don't follow what the customer says do for service. I WILL NOT take my $85,000 truck to the quick lane! I am paying for an ESP and have the right to choose!!! Got my service at another dealership! Will NEVER buy another new vehicle!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Both the ladies listed were absolutely OUTSTANDING and
Both the ladies listed were absolutely OUTSTANDING and both, in my opinion, are GREAT assets to this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
WAYNE IS SERVICE DEPT IS SUPER NICE & HELPFUL WENT OUT
WAYNE IS SERVICE DEPT IS SUPER NICE & HELPFUL WENT OUT OF HIS WAY TO GET THINGS DONE FOR ME
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They have always done very good service and everyone is
They have always done very good service and everyone is friendly. I definitely recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love the valet service Lincoln offers for oil changes and
Love the valet service Lincoln offers for oil changes and routine maintenance. Always a pleasant experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Helpful answered all the questions take the time to Show
Helpful answered all the questions take the time to Show How everything worked . Timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
polite and friendly staff.
polite and friendly staff. Small but Clean facility and waiting area. Competitive price and worksmanship
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shout out to the entire team at Vic Bailey Ford! From...
Shout out to the entire team at Vic Bailey Ford! From Natalie on the internet team who responded so quickly to my questions. To Matt in sales who handled everything we threw at him. And to Andy in Finance who got our paperwork done really fast. Great team and a lot of fun to do business with! Thanks so much for a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car