Ourisman Honda of Frederick

4.7
(1,064 reviews)
Visit Ourisman Honda of Frederick
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 state dealer award View 3 awards
2021 state dealer award
2021 consumer dealer award 2016 consumer dealer award

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New (301) 822-2532 (301) 822-2532
Used (301) 822-2712 (301) 822-2712
Service (301) 822-2739 (301) 822-2739

Inventory

See all 210 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2024.
When it comes to purchasing a new or Pre-Owned vehicle, our team here at Shockley Honda will work hard to find you that perfect car or truck at the perfect price. We tailor your entire experience around you. From choosing a vehicle to the financing process, you’ll work with just one Client Advisor dedicated to helping you.
Our goal is to make your next experience with us one that you will never forget.

Service center

Phone number (301) 822-2739

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

View all 24 employees View less employees

Reviews

4.7
(1,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Honda of Frederick from DealerRater.

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5.0

I purchased this car through phone calls and online and

I purchased this car through phone calls and online and they made the experience about a smooth as it could be. They were able to accommodate my request and made it all happen.

5.0

I purchased this car through phone calls and online and

I purchased this car through phone calls and online and they made the experience about a smooth as it could be. They were able to accommodate my request and made it all happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Diug! We're glad to know that your car buying experience was smooth and convenient with Ourisman Honda of Frederick. We always aim to accommodate our customers' needs, so it's great you felt this firsthand! Thanks for the review.

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3.0

The dealership asks a lot of questions about why you are

The dealership asks a lot of questions about why you are buying a car and what your lifestyle is before you can look or drive a vehicle. The salesperson when through them but I am not sure why they need the information. It seems like they are mining. I will say our salesperson was great she explained everything and answered all my questions.

3.0

The dealership asks a lot of questions about why you are

The dealership asks a lot of questions about why you are buying a car and what your lifestyle is before you can look or drive a vehicle. The salesperson when through them but I am not sure why they need the information. It seems like they are mining. I will say our salesperson was great she explained everything and answered all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for the feedback! The experience you mention is a part of the ONE-person system. It allows our non-commissioned Client Advisor to best match your needs with a vehicle. We do have an open lot, however, so you are more than welcome to look at vehicles at your leisure as well. Thank you again and we hope to have another opportunity to assist you!

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5.0

I really enjoyed my experience at Oursiman Honda of

I really enjoyed my experience at Oursiman Honda of Frederick. Bill Workman is the most enjoyable car salesman to work with that I have ever encountered. The dealership overall was full of knowledgeable and helpful people. The environment was clean, friendly, and low-pressure (possibly because the pricing is fixed price, which I didn't realize ahead of time.) I was sad to go with another vehicle at another location simply because I enjoyed my experience at Ourisman much more.

5.0

I really enjoyed my experience at Oursiman Honda of

I really enjoyed my experience at Oursiman Honda of Frederick. Bill Workman is the most enjoyable car salesman to work with that I have ever encountered. The dealership overall was full of knowledgeable and helpful people. The environment was clean, friendly, and low-pressure (possibly because the pricing is fixed price, which I didn't realize ahead of time.) I was sad to go with another vehicle at another location simply because I enjoyed my experience at Ourisman much more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Shane, it's great to know you had such a positive experience with Bill and the rest of our team at Ourisman Honda of Frederick. We're sorry we couldn't make a deal happen this time around but hope to see you again in the future! Thank you!

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5.0

Theresa Weyer-Bowie was my sales rep for looking at a new

Theresa Weyer-Bowie was my sales rep for looking at a new HRV Honda, & even though I did not end up with the car from Honda; I cannot stress how much she went out of her way to make me feel comfortable and welcome. Any question no matter how small she found a way to answer, and a big thing for me even if she didn't know she made sure to find out and got back to me very quickly. I have to say that the thing that sold me more so on the HRV was Theresa. Unfortunately I found a car that fit me better, but I will definitely encouraging anyone I know looking at Hondas to go her way. I have a sister interested in the new Civic that is releasing soon and I hope she gets her as her sales Rep. Thank you so much Honda for taking care of most of my family and thank you Theresa for doing so much throughout my experience with Honda

5.0

Theresa Weyer-Bowie was my sales rep for looking at a new

Theresa Weyer-Bowie was my sales rep for looking at a new HRV Honda, & even though I did not end up with the car from Honda; I cannot stress how much she went out of her way to make me feel comfortable and welcome. Any question no matter how small she found a way to answer, and a big thing for me even if she didn't know she made sure to find out and got back to me very quickly. I have to say that the thing that sold me more so on the HRV was Theresa. Unfortunately I found a car that fit me better, but I will definitely encouraging anyone I know looking at Hondas to go her way. I have a sister interested in the new Civic that is releasing soon and I hope she gets her as her sales Rep. Thank you so much Honda for taking care of most of my family and thank you Theresa for doing so much throughout my experience with Honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Bill was a great guy to work with.

Bill was a great guy to work with. He worked hard to find me the CR-V I wanted and was always available for any questions I had. I highly recommend Bill Workman and Shockley Honda.

5.0

Bill was a great guy to work with.

Bill was a great guy to work with. He worked hard to find me the CR-V I wanted and was always available for any questions I had. I highly recommend Bill Workman and Shockley Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Thomas Honda buying experience

Jared brought a very pleasant and professional experience to Honda purchase. He is very knowledgeable and very nice to work with. I would definitely buy another car from Jared

5.0

Thomas Honda buying experience

Jared brought a very pleasant and professional experience to Honda purchase. He is very knowledgeable and very nice to work with. I would definitely buy another car from Jared

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

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5.0

Hands down Shockley is the best Honda dealership in the

Hands down Shockley is the best Honda dealership in the DMV. I've bought many Hondas from this dealership (all from Charlie) and the process has always been easy and a great experience. After going to a different dealership recently (only due to the current market conditions and vehicles available) and having the complete opposite experience, I am now confident I will not purchase another Honda from any other dealership. I want to thank Shockley Honda for being a true example of great service! They have always gone above and beyond with every transaction.

5.0

Hands down Shockley is the best Honda dealership in the

Hands down Shockley is the best Honda dealership in the DMV. I've bought many Hondas from this dealership (all from Charlie) and the process has always been easy and a great experience. After going to a different dealership recently (only due to the current market conditions and vehicles available) and having the complete opposite experience, I am now confident I will not purchase another Honda from any other dealership. I want to thank Shockley Honda for being a true example of great service! They have always gone above and beyond with every transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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5.0

Shockley is great!

I've had two excellent experiences with Shockley Honda when buying a car from them. The first was a little over a year ago and the second experience was last week. I found an excellent 2018 CR-V at a very reasonable price, but had a disabled trade-in over 65 miles away. Shockley not only gave me a fair amount for the trade-in, but also arranged to both deliver my "new" vehicle and pick up the "old" vehicle, saving me quite the effort to arrange things otherwise. My sales guy was Chris Collinson and handled everything from start to finish. There was no high-pressure sales or hidden add-ons. There was no pressure to use their financing when I told them I had my own. I appreciate the respectful way I was treated. It really seemed like I was his only customer that day when I knew I wasn't. Plus, it didn't stop there! Chris made the delivery from Frederick to Parkville himself and has followed up with me to make sure all is well and that I am happy with the car and his service. I highly recommend Shockley to anyone in the car market. You won't be disappointed! Be sure to ask for Chris!

5.0

Shockley is great!

I've had two excellent experiences with Shockley Honda when buying a car from them. The first was a little over a year ago and the second experience was last week. I found an excellent 2018 CR-V at a very reasonable price, but had a disabled trade-in over 65 miles away. Shockley not only gave me a fair amount for the trade-in, but also arranged to both deliver my "new" vehicle and pick up the "old" vehicle, saving me quite the effort to arrange things otherwise. My sales guy was Chris Collinson and handled everything from start to finish. There was no high-pressure sales or hidden add-ons. There was no pressure to use their financing when I told them I had my own. I appreciate the respectful way I was treated. It really seemed like I was his only customer that day when I knew I wasn't. Plus, it didn't stop there! Chris made the delivery from Frederick to Parkville himself and has followed up with me to make sure all is well and that I am happy with the car and his service. I highly recommend Shockley to anyone in the car market. You won't be disappointed! Be sure to ask for Chris!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Jared was fantastic and very helpful.

Jared was fantastic and very helpful. I arrived an anxious mess and he immediately put me at ease. I left a few hours later with a desperately needed vehicle and it all was so smooth from start to finish! Thanks again Jared!!

5.0

Jared was fantastic and very helpful.

Jared was fantastic and very helpful. I arrived an anxious mess and he immediately put me at ease. I left a few hours later with a desperately needed vehicle and it all was so smooth from start to finish! Thanks again Jared!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Theresa was an absolute gem to work with.

Theresa was an absolute gem to work with. She kept in constant contact with us while we waited for our car to arrive. Theresa was also patient with my daily texts AND when I come to purchase my vehicle and then changed my mind from the CRV to the PASSPORT. Theresa stayed late for us and walked me through every step of the process. Excellent customer service and just an overall wonderful human.

5.0

Theresa was an absolute gem to work with.

Theresa was an absolute gem to work with. She kept in constant contact with us while we waited for our car to arrive. Theresa was also patient with my daily texts AND when I come to purchase my vehicle and then changed my mind from the CRV to the PASSPORT. Theresa stayed late for us and walked me through every step of the process. Excellent customer service and just an overall wonderful human.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brittany Brownlee, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shockley Honda. Thanks again for taking the time to leave us this information about your recent visit. Take care!

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