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(8 reviews)

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Called dealership several times to check on application

Called dealership several times to check on application was told a lie everytime,do not deal with this dealership, they are a bunch of liars!!!!

Called dealership several times to check on application

Called dealership several times to check on application was told a lie everytime,do not deal with this dealership, they are a bunch of liars!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I recently purchased and as is car from this

I recently purchased and as is car from this establishment. I expected mechanical issues. I even asked the manager if there were any main issues because I wouldn't mind fixing them. He said no everything was good. Well long story short 2 months later the car starts acting up and i fi d out that my kids and I could have blown up. Please reconsider your purchase here for your safety. The next person may not be so blessed.

I recently purchased and as is car from this

I recently purchased and as is car from this establishment. I expected mechanical issues. I even asked the manager if there were any main issues because I wouldn't mind fixing them. He said no everything was good. Well long story short 2 months later the car starts acting up and i fi d out that my kids and I could have blown up. Please reconsider your purchase here for your safety. The next person may not be so blessed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have looked over all this reviews and although I'm not

I have looked over all this reviews and although I'm not sure when they started to when the last entry was, but the Drive Nation in Fredericksburg VA operates under the same negative guidance. I truly don't understand how they get to get away with this type of practices. I can almost guarantee if any other business was to operate in this manner it would be shut down by now. Sure they will reopen under a new name, but something needs to happen to hold these used car dealerships especially those that operate like Drive Nation (Fredericksburg). It's time to come together and lead an advocacy against these crooked type of companies that clearly takes advantage of consumers that try to trust the businesses that we do business transactions with. Drive Nation is a very misleading and horrible place to do business with. Trust me I only hope future auto shoppers check out these reviews before making a decision on where to purchase their next vehicle, don't make the same mistakes others have made in trying to negotiate with Drive Nation of Fredericksburg.

I have looked over all this reviews and although I'm not

I have looked over all this reviews and although I'm not sure when they started to when the last entry was, but the Drive Nation in Fredericksburg VA operates under the same negative guidance. I truly don't understand how they get to get away with this type of practices. I can almost guarantee if any other business was to operate in this manner it would be shut down by now. Sure they will reopen under a new name, but something needs to happen to hold these used car dealerships especially those that operate like Drive Nation (Fredericksburg). It's time to come together and lead an advocacy against these crooked type of companies that clearly takes advantage of consumers that try to trust the businesses that we do business transactions with. Drive Nation is a very misleading and horrible place to do business with. Trust me I only hope future auto shoppers check out these reviews before making a decision on where to purchase their next vehicle, don't make the same mistakes others have made in trying to negotiate with Drive Nation of Fredericksburg.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Salesman Keith was amazing.

Salesman Keith was amazing. This was an out of town sale. This was the quickest and best service I ever had buying a car, I mean ever. Amazing car and amazing service!!

Salesman Keith was amazing.

Salesman Keith was amazing. This was an out of town sale. This was the quickest and best service I ever had buying a car, I mean ever. Amazing car and amazing service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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“DriveNation sold me a damaged BMW, delayed delivery,

“DriveNation sold me a damaged BMW, delayed delivery, never sent title, ignored communication—deceptive practices!”

“DriveNation sold me a damaged BMW, delayed delivery,

“DriveNation sold me a damaged BMW, delayed delivery, never sent title, ignored communication—deceptive practices!”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The owner Naol Bayisa and his salesman Keith acted nice

The owner Naol Bayisa and his salesman Keith acted nice until the contract was signed then provided no customer service after the sale. Have been waiting more than 5 months for Naol to send me the valid registration and for him to honor his promise to make the repairs needed to pass emissions. The car broke down within a week of purchase and threw an emissions code within two weeks. When I search the tags that he was to transfer from my trade in both vehicles still show up for those tags.

The owner Naol Bayisa and his salesman Keith acted nice

The owner Naol Bayisa and his salesman Keith acted nice until the contract was signed then provided no customer service after the sale. Have been waiting more than 5 months for Naol to send me the valid registration and for him to honor his promise to make the repairs needed to pass emissions. The car broke down within a week of purchase and threw an emissions code within two weeks. When I search the tags that he was to transfer from my trade in both vehicles still show up for those tags.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Naol Bayisa was very polite and welcoming until my sales

Naol Bayisa was very polite and welcoming until my sales contract was signed but after that provided absolutely no customer service. I was promised the car I purchased would pass emissions and if not he would make the necessary repairs. Within two weeks it would not pass emissions. He also promised to handle the registration but apparently did not register the vehicle in my name and I have been waiting more than four months for him to send me the registration.

Naol Bayisa was very polite and welcoming until my sales

Naol Bayisa was very polite and welcoming until my sales contract was signed but after that provided absolutely no customer service. I was promised the car I purchased would pass emissions and if not he would make the necessary repairs. Within two weeks it would not pass emissions. He also promised to handle the registration but apparently did not register the vehicle in my name and I have been waiting more than four months for him to send me the registration.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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amazing service and very friendly staff they gave me

amazing service and very friendly staff they gave me great deal on my trade and got me out of the dealership in less than hour.

amazing service and very friendly staff they gave me

amazing service and very friendly staff they gave me great deal on my trade and got me out of the dealership in less than hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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