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Nissan of Venice

(39 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (877) 379-8344 (877) 379-8344
Used (877) 295-3886 (877) 295-3886
Service (877) 379-8345 (877) 379-8345

Reviews

(39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Venice from DealerRater.

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Seamless process here just thank you to Nathan and Thomas

Seamless process here just thank you to Nathan and Thomas for helping me with my Maxima after I totaled mine!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Mr. Davis! We appreciate your business :)

I had an incredible experience at Nissan of Venice!

I had an incredible experience at Nissan of Venice! Nate, my salesperson, was extremely helpful, patient, and knowledgeable. He took the time to understand what I was looking for and made sure I found the perfect vehicle. The manager Maricela was also fantastic—she went above and beyond to ensure I got the best deal possible. The whole process was smooth, stress-free, and enjoyable. If you’re in the market for a new car, I highly recommend stopping by Nissan of Venice and working with Nate and Maricela. You won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for working with us!

Maricela and Nathan are some of the best people I have

Maricela and Nathan are some of the best people I have met ! I had a great experience purchasing my car and I would highly recommend to all my friends and family! If you are looking for a great deal with great people stop by Nissan in Venice and ask for Nathan and Maricela!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

10/10 would recommend this dealership.

10/10 would recommend this dealership. Thomas and Nathan were very helpful and make my car buying experience phenomenal. Very happy with my new pathfinder!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Amy! We appreciate your business

Had a dilema going on in my life, needed a rekiable car

Had a dilema going on in my life, needed a rekiable car for my wife, Brent, and Dave were so outstanding and helpful in getting me not only a very nice car, but the non-pressure approach, the concern for really helping and making totally sure I was satisfied was very impressive to say the least. Thank you Dave, Brent and Robert.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional and helpful Dave explained everything I

Very professional and helpful Dave explained everything I needed to know about the car and was very pleasant and professional about everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They were very honest and upfront with all pricing and

They were very honest and upfront with all pricing and details. The communication was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Horrible experience.

Horrible experience. Went there and bought a used vehicle. A week later told to come back because the loan didn’t go through. Had already sold old vehicle so we were left in a bind. General manager said he would “make it right”. Said he found someone to take the loan but they were having computer issues. Gave me a Zip drive that was supposed to have all the details on it. Didn’t find out until another week went by that the loan was at 23% interest. I had a fit because no one had ever told me that was the deal. Again the general manager said he would fix it. Said if I bought a newer car he could make it work. Supposed to sign paperwork today. Told yesterday everything was all set. Received a call this morning the loan won’t go through. They have shopped the loan out so much my credit rating has nose dived. The real reason it wouldn’t go through is the collateral was less than what they were asking. They kept telling me it was because of poor credit. They have lied so much. Now I’m stuck with a 13 year old car that I have to pay more than double for. And what makes it worse is it has multiple issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

If I could give 0 stars I would.

If I could give 0 stars I would. Only credit to be given is to our salesperson, Kevin. Last week, I went mostly on my own to purchase a new car. I grew up in garages, around cars, & have family that work in car sales. I was confident/prepared. They saw a young woman & 100% tried to take advantage of that. I have never been so disrespected or spoken to with such disregard in my life. I was misled about the vehicle, I was deceived & flat out lied to. We dropped the car off to have ceramic coating applied. Before dropping off, I swiped my finger along the dirty wheel as a safe check to make sure the cleaning/coating was done. We were not notified when the car was ready & called after 5 hours to make sure we could pick up. We were in a hurry & they knew that. After I got home I looked at the wheel & saw my finger swipe was still there. This got me looking deeper into the “new” car. It only had 180ish miles on it. Long story short, the GM John Klarides was condescending & arrogant. When I started to question some of the things I noticed he kept interrupting me. Saying I had “buyers remorse” & that its not his fault. Um no, I had dealership remorse. Back & forth & not getting anywhere with his horrible attitude, he said fine then. Let’s just undo the whole thing and you can take your old car back. He got up walked away & pulled my car around. I began packing my belongings from the car I had purchased & driven for the last 2 days while holding back tears. I asked for paperwork showing sale had been canceled & again, attitude, “what do you mean?” I said I want documentation that this is over & I want our cash deposit back. I’m not proud of it but my husband ended up saying something not so nice while walking out after John shouted “have a great day!!!” with his arrogant careless tone. I turned around to say I apologize, that was inappropriate & at that point John again interrupted me & said “call the police” to his staff & told me I was banned from coming back & had 30 seconds to leave Really? Because I called you out on your shady business dealings? We went right down the road to Ford & bought a brand new car off the showroom floor & were treated with respect. Don’t listen to the google reviews. They are not real. Read dealerrater.com & it will confirm 100% of what I said. To Nissan of Venice, don’t even bother responding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.