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Reviews
Thank you for helping me with my key battery.
Thank you for helping me with my key battery. Everyone was professional and helpful. Thanks!
Thank you for helping me with my key battery.
Thank you for helping me with my key battery. Everyone was professional and helpful. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great speed and no fuss, notified me about pending /
Great speed and no fuss, notified me about pending / upcoming need for two new front tires. Thanks for the oil change and state inspection!
Great speed and no fuss, notified me about pending /
Great speed and no fuss, notified me about pending / upcoming need for two new front tires. Thanks for the oil change and state inspection!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I like the video sent after your service so you can see
I like the video sent after your service so you can see what they did
I like the video sent after your service so you can see
I like the video sent after your service so you can see what they did
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasant experience.
Always a pleasant experience. Got me in and out as quickly as possible. Very friendly staff.
Always a pleasant experience.
Always a pleasant experience. Got me in and out as quickly as possible. Very friendly staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
The Southern Mazda maintenance team are great.
The Southern Mazda maintenance team are great. They are always professional and get you back on the road quickly.
The Southern Mazda maintenance team are great.
The Southern Mazda maintenance team are great. They are always professional and get you back on the road quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Service dept seems completely disorganized.
Service dept seems completely disorganized. Could not get answer if/when vehicle was ready. Lost invoice so no record what was done & took 1/2 hour to check out. Then charged 3% to use credit card. Only service dept in Hampton Roads to do that.
Service dept seems completely disorganized.
Service dept seems completely disorganized. Could not get answer if/when vehicle was ready. Lost invoice so no record what was done & took 1/2 hour to check out. Then charged 3% to use credit card. Only service dept in Hampton Roads to do that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
"Anyone" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialmzn@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.
It was just an inspection and a recall repair.
It was just an inspection and a recall repair. No surprises, and no problems to reoport.
It was just an inspection and a recall repair.
It was just an inspection and a recall repair. No surprises, and no problems to reoport.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Unresponsive calls, communicated mostly by text after
Unresponsive calls, communicated mostly by text after asked not to and rushed in service communication
Unresponsive calls, communicated mostly by text after
Unresponsive calls, communicated mostly by text after asked not to and rushed in service communication
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
"MAILBOX.CEH.1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialmzn@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Very helpful staff.
Very helpful staff. They provide good communication throughout the service. I would recommend them to others.
Very helpful staff.
Very helpful staff. They provide good communication throughout the service. I would recommend them to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
I appreciate the staff’s willingness to make everything
I appreciate the staff’s willingness to make everything is done correctly and timely and explained clearly in the notes.
I appreciate the staff’s willingness to make everything
I appreciate the staff’s willingness to make everything is done correctly and timely and explained clearly in the notes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!