Reviews
I don't normally do surveys.
I don't normally do surveys. Osborne not a pressure sales. May be in t[ much of a hurry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
The whole staff was very helpful when it came to the
The whole staff was very helpful when it came to the logistical aspects of buying my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an amazing experience doing business with Osborne
I had an amazing experience doing business with Osborne Chevrolet! The entire staff from service to sales is TOP NOTCH! I will definitely be doing all my future automotive business with this FIRST CLASS organization.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Don't take your vehicle here for service!
Don't take your vehicle here for service!!!! Beware!!!!! Horrible place!!!! Went in for a recall. Drove the car there then they say tow truck and not there fault. 😑 then all of a sudden 15 mins later its running. They fixed nothing. It was a recall!!! They just want money money money. So if your poor like me and have a recall freaking forget it. They take the blame for nothing just passing It around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great team !
Great team !! Always able to work me in for service . Thanks again for a job well done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much to John Hall, Richard, V.
Thanks so much to John Hall, Richard, V. Paul, Melissa. I am so thankful that everyone made my purchase so easy. I am loving my 2015 Chevrolet Tahoe. Kudos to all of you for great customer service and genuine humility.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GREAT SERVICE GREAT PEOPLE GREAT TO DO BUSINESS WITH IN...
GREAT SERVICE GREAT PEOPLE GREAT TO DO BUSINESS WITH IN BYRON GA OR THE USA
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The young lady who checked me in and out was super nice!...
The young lady who checked me in and out was super nice! They did a great job detailing my truck. Thanks !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased a 2020 Chevy Equinox and Luke and Brian did...
I purchased a 2020 Chevy Equinox and Luke and Brian did an excellent job I would work with them again these two were great to me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Less Than a Minute
Lees than a minute after checking in at your service department I was told the web base appointment on the Sutton Chevy website was useless and there was 82 vehicles in front my truck. I was then told my truck would not even seen that day because I made a web base appointment and not a call in appointment. This is after i had received an email conformation and a text conformation for the appointment. Sutton is an hour drive and I used half day vacation to hold up my side of the appointment. Words were exchanged and after a heated discussion the service manager stepped in and my truck was repaired. I was referred to Sutton Chevy by the GM at Sutton Acura in Macon. He reassured me I would be taken care of. I have since informed him I'd rather deal with Five star Chevy than Sutton. Yes, my truck was fixed in a timely manner but only after having to come unglued. That's the only reason I gave Sutton two stars instead of zero star.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair