Coconut Creek Mazda

Avoid Coconut Creek Mazda at all costs. I have been to this dealership four separate times, and each visit has been a masterclass in bad faith negotiation. I said “no” to their financing offers multiple times, yet each time they tried to sneak in extra costs or push financing anyway. They dangled attractive prices up front, only to hand me quotes later with significantly higher totals, classic bait-and-switch tactics. They also seem to have no grasp of the fact that thousands of miles in wear makes a huge difference in value between vehicles. My salesperson, Mark Vax, was part of the problem, and the manager, Mark Korakas, genuinely seemed to have no concept of what mileage means for a car’s value. It’s hard to take pricing seriously when the people making the offers don’t understand basic vehicle depreciation. On top of all this, I spent far too much time haggling over ridiculous, unjustifiable fees. If you value honest pricing, transparency, and your time, steer clear of this place.

We went to the new and modern Mazda store in Coconut Creek and were served by Zeth Cruz, Tony Burda. They have a wide selection of new cars and were very attentive. We left pleased with our new car. Thank you very much.

Zackery is a very knowledgeable and courteous salesperson, who also has a great deal of patience. His professionalism represents the dealership well. He’s honest and trustworthy. I feel very confident to refer him to my friends, co-workers and family as well. I have purchased many different vehicle's during my lifetime and shopped around many dealerships over the last 40+ years. I haven’t always had a great experience… However this dealership is different…Not only is this dealership a beautiful newer modern facility that’s kept very neat and efficient throughout. It also left me with an overall feeling of trust, which seems hard to find these days... Even though Zack was my salesperson, many others were helpful during the whole sales transaction process. This included answering all of the many questions in meeting my needs, which helped make a very professional team effort. I HIGHLY recommend not only Zach, but this dealership as well!!

This location is awesome; the sale staff is also fantastic. My salesperson Ken Vigo was very helpful showing me multiple vehicles, until i found one the winner. He was very patient and instructed me on all the bells and whistles that car had to offer. We had a good time negotiating, the owner needs to clone this man. finally, Tony Burba who handle my finance contract was very considerate on all my questions and concerns. He made sure you were satisfied with the outcome.

Lol how much do you want to bet that the majority of these 5-star reviews are fake? You know that whole "shady car salesman" stereotype - yeah, these guys embody it. Not necessarily the sales guy, by the way - mine was fine. It's clear however, that they set this up as an organization to get you in the door with a low advertised price and then pull the rug out in the back room (by sketchy guys like Javier) by stacking on ridiculous "mandatory" fees for thousands of dollars (as other reviewers have mentioned). Not just doc and other ambiguous fees, by the way - they want to force you to pay $3k for a "platinum package" that if you did one second of research you would see that it's all xx - lysol wipes and scotchgard, essentially. Oh, and on doc fees (among others) - don't buy their snake oil that "oH iTs To CoVeR tHe PaPeRwOrK cOsTs." It's called the cost of doing business, Einstein. How many times has a restaurant charged you a shipping fee for the entree you order? These fees are meaningless drivel that equate to pure profit for them. Don't reward their shady behavior. Just don't give them your business - it's that simple. They aren't deserving.

Amazing experience! Awesome! Car! Zack is an awesome & great car salesman! Love my car! Its a beautiful car! 🥰👍👍👍👍👍🙌

This dealership submitted incorrect odometer mileage to the DMV, overstating the vehicle’s mileage and reducing the manufacturer warranty coverage. Despite being notified, no correction was made. The finance manager(Tyler) confirmed cancellation of the extended warranty, but it remained active. Loan structure and GAP/VSA refund details were unclear, requiring repeated follow-up. Verbal assurances did not match final outcomes. All paperwork should be reviewed thoroughly and independently verified before proceeding with any purchase. If you need to cancel your extended warranty, go directly to Mazda Financial Services with your VIN and contract details. Always double-check what they are saying is what you are signing.

WARNING!! This dealership has expensive service packages that are "MANDATORY" with the purchase of a new vehicle.

I had an awesome experience selling my car. I ended up with a mutual bargaining agreement, very easy and to the point. Thank you Mark Vax for all your help!

Ken Vigo and Tony Venezia were trustable and kind while finding a new car. They were knowledgeable of the car makes and I am appreciative for their honesty when helping me buy a new car.