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Serra Chrysler Dodge Jeep RAM Lake Orion

(862 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (888) 859-0811 (888) 859-0811
Used (888) 582-2884 (888) 582-2884
Service (888) 236-1784 (888) 236-1784

Reviews

(862 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Chrysler Dodge Jeep RAM Lake Orion from DealerRater.

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My experience at Serra Lake Orion was very positive.

My experience at Serra Lake Orion was very positive. Everyone was eager to help and very nice. The popcorn is awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I like to go to Serra Chrysler Dodge Jeep RAM at Lake

I like to go to Serra Chrysler Dodge Jeep RAM at Lake Orion because it near Marshalling Center of my corporation lease. Serra also treat me nice when I need a drive. Great Dealership!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I drive 25 min out of my way to visit Serra Lake Orion

I drive 25 min out of my way to visit Serra Lake Orion for my oil changes/service needs. Won't go anywhere else as long as I have this car. Tyler and Mark 10/10.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. We were in and out in 1/2 for an oil change and the car was washed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

So happy the dealership was open on a Saturday and was

So happy the dealership was open on a Saturday and was able to repair my tire in a short amount of time and get me back on the road!! Thank you!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great to work with!

Great to work with! That’s all I have to say. Appreciated them but don’t like being forced to write in a survey.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very professional, honest, good talker , car as

Very professional, honest, good talker , car as described, very welcoming and will come back and reffer all ny friends

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

George was very responsive to my need to have the dodge

George was very responsive to my need to have the dodge durango delivered quickly as I was buying it from the Marshalling center

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

All of the personnel at Serra was respectful and

All of the personnel at Serra was respectful and knowledgeable. Ryan Simono was very helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very helpful sales staff and ver attentive to the

Very helpful sales staff and ver attentive to the customers needs. I would definitely refer customers to George Essa

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.