Honda of Greenbelt

4.3
(678 reviews)
Visit Honda of Greenbelt
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2020 consumer dealer award View 3 awards
2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (240) 974-1774 (240) 974-1774
Used (240) 974-2762 (240) 974-2762
Service (855) 753-5628 (855) 753-5628

Inventory

See all 251 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2024.
Customer satisfaction is the top priority here. Shopping for a new or used car? You can expect fair and reliable pricing with every visit. We'll be transparent about pricing up front, so you can focus on finding the right car to take home. Plus, you'll enjoy the low-pressure shopping experience with the help of our dedicated sales professionals. When you're ready to buy or lease, our finance team will guide you through a streamlined financing process that emphasizes individualized payment plans.
Welcome to Honda of Greenbelt

Service center

Phone number (855) 753-5628

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.3
(678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

No satisfecho ya que no me dieron respuesta al problema y

No satisfecho ya que no me dieron respuesta al problema y me cobraron por otra cosa que no era

5.0

No satisfecho ya que no me dieron respuesta al problema y

No satisfecho ya que no me dieron respuesta al problema y me cobraron por otra cosa que no era

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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4.0

The visit was forward and clear.

The visit was forward and clear. The team was respectful and explained the diagnostic report well.

4.0

The visit was forward and clear.

The visit was forward and clear. The team was respectful and explained the diagnostic report well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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4.0

Went here to get my car serviced.

Went here to get my car serviced. It took 2 hours to get an oil change and I had to wait 30 minutes after my car was done for someone to bring me my keys. Nice workers but slow:

4.0

Went here to get my car serviced.

Went here to get my car serviced. It took 2 hours to get an oil change and I had to wait 30 minutes after my car was done for someone to bring me my keys. Nice workers but slow:

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and earn your business, please contact me at Amir Gasemy Service Director agasemy@hondaofgreenbelt.com

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1.0

I have been going to this location for a while.

I have been going to this location for a while. However, my last visit was unsettling: There was inadequate communication from the staff, and the wait time was too long even after asking the staff for updates. Prices went up for car diagnosis.

1.0

I have been going to this location for a while.

I have been going to this location for a while. However, my last visit was unsettling: There was inadequate communication from the staff, and the wait time was too long even after asking the staff for updates. Prices went up for car diagnosis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Consumer response

I hope they use this feedback to improve service.

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1.0

They did the service on my car, but left the

They did the service on my car, but left the undercarriage with missing bolts. When I returned to ask about it, I also discovered that they forgot to add the service to my Carfax report. They try to provide good service, but they were very careless. I don't think I wanna do my service there again.

1.0

They did the service on my car, but left the

They did the service on my car, but left the undercarriage with missing bolts. When I returned to ask about it, I also discovered that they forgot to add the service to my Carfax report. They try to provide good service, but they were very careless. I don't think I wanna do my service there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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5.0

Excellent service they explain everything so clear they

Excellent service they explain everything so clear they did a really good job ti my car. Thank you so munch

5.0

Excellent service they explain everything so clear they

Excellent service they explain everything so clear they did a really good job ti my car. Thank you so munch

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

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4.0

Was my visit perfect?

Was my visit perfect? No. Was it satisfactory? Yes, beyond so. I was impressed by the immaculate appearance of the service area, including the actual shop. I was impressed by the genuine friendliness of my service manager, Fernando, and his willingness to make anything awry right. Though my highest praise is for my actual service technician, Lanse (short for his proper name, though I didn't get that). Lanse's demeanor was honest, earnest, humble, though with knowledge and pride for his work. He went above and beyond to patiently explain my needed vehicle repairs, then made them with care. He did a couple of minor things beyond what he had to just because he could, and I felt we had a mutual trust. I will continue to avoid dealership repairs when I can due to cost, though Greenbelt Honda will be where I don't hesitate to visit if needed, mostly because of Lanse and how well I was treated, along with the cleanest repair shop I've ever seen, and such a perfectly appointed waiting area. Thank you.

4.0

Was my visit perfect?

Was my visit perfect? No. Was it satisfactory? Yes, beyond so. I was impressed by the immaculate appearance of the service area, including the actual shop. I was impressed by the genuine friendliness of my service manager, Fernando, and his willingness to make anything awry right. Though my highest praise is for my actual service technician, Lanse (short for his proper name, though I didn't get that). Lanse's demeanor was honest, earnest, humble, though with knowledge and pride for his work. He went above and beyond to patiently explain my needed vehicle repairs, then made them with care. He did a couple of minor things beyond what he had to just because he could, and I felt we had a mutual trust. I will continue to avoid dealership repairs when I can due to cost, though Greenbelt Honda will be where I don't hesitate to visit if needed, mostly because of Lanse and how well I was treated, along with the cleanest repair shop I've ever seen, and such a perfectly appointed waiting area. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad you had a satisfactory experience with us. Fernando, our service manager, and Lanse, your technician, are valued members of our team who strive to provide excellent service. We appreciate your trust in us and look forward to serving you again at Greenbelt Honda.

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5.0

The staff is friendly and has great communication with

The staff is friendly and has great communication with customers. I get all my maintenance done here. I wouldn’t want to go anywhere else.

5.0

The staff is friendly and has great communication with

The staff is friendly and has great communication with customers. I get all my maintenance done here. I wouldn’t want to go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to learn that your experience was friendly! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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5.0

They fixed my issue as per the requirements!

They fixed my issue as per the requirements! The guy who assisted me also updated me the progress!

5.0

They fixed my issue as per the requirements!

They fixed my issue as per the requirements! The guy who assisted me also updated me the progress!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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5.0

The service writer was professional, courteous and very

The service writer was professional, courteous and very informative of the process while I was having my car serviced.

5.0

The service writer was professional, courteous and very

The service writer was professional, courteous and very informative of the process while I was having my car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted to know that your experience was professional! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

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