Reviews
BMW Service
Great experience! I recommend this dealership and the sales team. If you love BMWs this is the place for you. I will be purchasing all my cars here going forward.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
excellent service
I Was very pleased with the services I received. Anthony Hines was very helpful and patient. He made my vehicle purchase very pleasant. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
AWESOME DEALERSHIP
Went in looking at a 335xi and walked out with the car of my dreams. Elie Elkhoury went above and beyond helping me out. He explained everything in great detail. Great people all around and exceptional service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Top Notch Service
Heather was a joy to work with during the sale process. Knowledgeable, friendly and fun. Things moved quickly and without the usual negotiating gimmicks one often finds in used car sales. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best of the Best
Kris Kramer at BMW Minnetonka has broken the mold of a car salesman. He truly cares about the outcome and the relationship between the buyer and dealer. Every time, he has gone above and beyond to give us exactly what we need. He's proactive, sincere and knowledgable. Don't call anyone else. Honestly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best of the Best
Hands-down, Kris Kramer at BMW Minnetonka serves our needs better than any other car dealer has in the past. His sincere attention to our needs and wants is the best in the industry. Kris has broken the stereotype of car salesman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
good experience
I was treated very well by Andre, my sales representative. He was courteous, informative and helpful. He answered my questions and provided me with information which was helpful in making decisions regarding extras that I purchased for my car. The car was ready when he said it would be, as well. John in finance was also very courteous and helpful. Overall, I had a very good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New 2016 X3
I just leased my second BMW. The people at BMW of Minnetonka did a great job in helping find the car I wanted and Amy Mattick is a great sales person to work with - make sure to request Amy, she is so helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Veloster
Great, no-pressure salesperson. Thanks Amy Mattick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Client Advisor!
My wife and I have been leasing different BMW models for the past 10+ years and I would say that we've found a great Client Advisor in Kris Kramer. Kris wouldn't hesitate to take the extra mile to make sure you find what you're looking for and that he'll look for the best deal for you. He's a great example of somebody who has the client first attitude. I wouldn't call him a Salesman. He's more like a friend who will take care of you. BMW of Minnetonka is probably one of the best dealership in Minnesota. From the welcome screen to repairs, to loaner cars and to follow-up calls from your service or client advisors, the dealership is very welcoming and continues to provide an excellent experience me and my family for years!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase