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BMW of Minnetonka

(1,629 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:30pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 465-2440 (888) 465-2440
Used (888) 203-6035 (888) 203-6035
Service (888) 903-4565 (888) 903-4565

Reviews

(1,629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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BMW Service

Great experience! I recommend this dealership and the sales team. If you love BMWs this is the place for you. I will be purchasing all my cars here going forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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excellent service

I Was very pleased with the services I received. Anthony Hines was very helpful and patient. He made my vehicle purchase very pleasant. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AWESOME DEALERSHIP

Went in looking at a 335xi and walked out with the car of my dreams. Elie Elkhoury went above and beyond helping me out. He explained everything in great detail. Great people all around and exceptional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Top Notch Service

Heather was a joy to work with during the sale process. Knowledgeable, friendly and fun. Things moved quickly and without the usual negotiating gimmicks one often finds in used car sales. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best of the Best

Kris Kramer at BMW Minnetonka has broken the mold of a car salesman. He truly cares about the outcome and the relationship between the buyer and dealer. Every time, he has gone above and beyond to give us exactly what we need. He's proactive, sincere and knowledgable. Don't call anyone else. Honestly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best of the Best

Hands-down, Kris Kramer at BMW Minnetonka serves our needs better than any other car dealer has in the past. His sincere attention to our needs and wants is the best in the industry. Kris has broken the stereotype of car salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

good experience

I was treated very well by Andre, my sales representative. He was courteous, informative and helpful. He answered my questions and provided me with information which was helpful in making decisions regarding extras that I purchased for my car. The car was ready when he said it would be, as well. John in finance was also very courteous and helpful. Overall, I had a very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New 2016 X3

I just leased my second BMW. The people at BMW of Minnetonka did a great job in helping find the car I wanted and Amy Mattick is a great sales person to work with - make sure to request Amy, she is so helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Veloster

Great, no-pressure salesperson. Thanks Amy Mattick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Client Advisor!

My wife and I have been leasing different BMW models for the past 10+ years and I would say that we've found a great Client Advisor in Kris Kramer. Kris wouldn't hesitate to take the extra mile to make sure you find what you're looking for and that he'll look for the best deal for you. He's a great example of somebody who has the client first attitude. I wouldn't call him a Salesman. He's more like a friend who will take care of you. BMW of Minnetonka is probably one of the best dealership in Minnesota. From the welcome screen to repairs, to loaner cars and to follow-up calls from your service or client advisors, the dealership is very welcoming and continues to provide an excellent experience me and my family for years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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