Reviews
2011 328i xDrive
just purchased this vehicle from Craig H at BMW of Minnetonka. Great overall experience and very much appreciate Craig's consultative approach when purchasing this vehicle as well as his follow up after the sale. Only minor "blip" was the time it took to finish the paperwork, but that was probibly due to us being there late Saturday afternon on the last day of the month when a number of last minute purchases were getting processed. Overall great expericence with a first class dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Traded for 2002 BMW 330ci
The team at BMW of Minnetonka, especially my sales rep Ryan Leach, were outstanding throughout the process. The techs got the BMW in great shape, and Ryan proved to be a reliable and knowledgeable point person. I am very satisfied with my experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2014 X5
I purchased a 2012 X5 from there (in July, '14), took the car to install running boards (Jan, '15) and forgot to leave with my garage opener. When I returned to pick up my garage opener, I ended up leaving with a newer car; traded it in for a newer 2014, X5. Point is, my 2012 was still a great car (still very new to me), but I was sold on trading it in for a newer one because my client advisor was that good to work with. Would definitely recommend BMW of Minnetonka to others. - Parts and service are great too!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amy Mattick is awesome
Amy did an outstanding job on every aspect of my most recent 750i purchase. This is my third deal with Amy, and we have not been disappointed; she is awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Dealer
Just an exceptional overall buying experience. Sully was very knowledgeable and helpful through the process. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Sales Process ... and Sales Guy
Be sure to ask for John "Sully" Sullivan, as you'll find him responsive & helpful beyond anything you're expecting. Was willing to sacrifice his day off to smooth the sales transaction, and was generous with his time both pre- and post-sale. I'll be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great price, great service!
I bought a used, 2008 BMW 528xi which I spotted on the Internet with only 58,000 miles for under $20,000! The car was absolutely immaculate, and Ryan was really great to work with! I couldn't be happier with my experience at Minnetonka BMW. Thank you guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to experience and own Bimmer.
I had great experience of buying X5 through BMW of Minnetonka. Appreciate great knowledge shared at every step by Aaron. Was explained on every little details and what to expect which resulted in overall great experience owning X5!! And yes, love our bimmer. So proud of it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
I had been looking for a new car after many years living outside the U.S. I had almost decided on the Audi Q7 when my husband and I decided we should take a look at BMW. We were fortunate to get Steve as our consultant as his knowledge of the products is excellent. He spent the time necessary to walk me through all the key points on the vehicles. Excellent service, selection, and fabulous setting!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place to purchase a car!
My experience with BMW of Minnetonka was exceptional! The staff were all knowledgeable and helpful and professional. With the invaluable assistance from Andre and Amy in Internet Sales and Lea in financing, I drove away in a car that I am very satisfied with (and enjoy driving)! If you have the opportunity to shop for your new or used car there, look up this trio of staff and make them part of your team, you won't be disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase