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BMW of Minnetonka

(1,631 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:30pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 465-2440 (888) 465-2440
Used (888) 203-6035 (888) 203-6035
Service (888) 903-4565 (888) 903-4565

Reviews

(1,631 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2011 328i xDrive

just purchased this vehicle from Craig H at BMW of Minnetonka. Great overall experience and very much appreciate Craig's consultative approach when purchasing this vehicle as well as his follow up after the sale. Only minor "blip" was the time it took to finish the paperwork, but that was probibly due to us being there late Saturday afternon on the last day of the month when a number of last minute purchases were getting processed. Overall great expericence with a first class dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Traded for 2002 BMW 330ci

The team at BMW of Minnetonka, especially my sales rep Ryan Leach, were outstanding throughout the process. The techs got the BMW in great shape, and Ryan proved to be a reliable and knowledgeable point person. I am very satisfied with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2014 X5

I purchased a 2012 X5 from there (in July, '14), took the car to install running boards (Jan, '15) and forgot to leave with my garage opener. When I returned to pick up my garage opener, I ended up leaving with a newer car; traded it in for a newer 2014, X5. Point is, my 2012 was still a great car (still very new to me), but I was sold on trading it in for a newer one because my client advisor was that good to work with. Would definitely recommend BMW of Minnetonka to others. - Parts and service are great too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amy Mattick is awesome

Amy did an outstanding job on every aspect of my most recent 750i purchase. This is my third deal with Amy, and we have not been disappointed; she is awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Dealer

Just an exceptional overall buying experience. Sully was very knowledgeable and helpful through the process. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Sales Process ... and Sales Guy

Be sure to ask for John "Sully" Sullivan, as you'll find him responsive & helpful beyond anything you're expecting. Was willing to sacrifice his day off to smooth the sales transaction, and was generous with his time both pre- and post-sale. I'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great price, great service!

I bought a used, 2008 BMW 528xi which I spotted on the Internet with only 58,000 miles for under $20,000! The car was absolutely immaculate, and Ryan was really great to work with! I couldn't be happier with my experience at Minnetonka BMW. Thank you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great place to experience and own Bimmer.

I had great experience of buying X5 through BMW of Minnetonka. Appreciate great knowledge shared at every step by Aaron. Was explained on every little details and what to expect which resulted in overall great experience owning X5!! And yes, love our bimmer. So proud of it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience

I had been looking for a new car after many years living outside the U.S. I had almost decided on the Audi Q7 when my husband and I decided we should take a look at BMW. We were fortunate to get Steve as our consultant as his knowledge of the products is excellent. He spent the time necessary to walk me through all the key points on the vehicles. Excellent service, selection, and fabulous setting!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great place to purchase a car!

My experience with BMW of Minnetonka was exceptional! The staff were all knowledgeable and helpful and professional. With the invaluable assistance from Andre and Amy in Internet Sales and Lea in financing, I drove away in a car that I am very satisfied with (and enjoy driving)! If you have the opportunity to shop for your new or used car there, look up this trio of staff and make them part of your team, you won't be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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