Reviews
BMW of Minnetonka
Purchasing a car is my least favorite thing to do. I looked for over 2 months and could not connect with a salesperson or dealership. Then I went to BMW of Minnetonka and Tom White came out to help me. Immediately I knew he was different. He made the entire car buying experience a pleasure. I would recommend Tom White and BMW of Minnetonka to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Tom was able to meet your needs. At BMW of Minnetonka, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Bruce Bonine General Manager Bbonine@bmwofminnetonka.com
great service
We recently purchased a new car from this dealer. Our neighbor recommended Alex Tamarkin to us. We were very pleased with the time and care that he took to make sure that we found a car to meet our needs. We would definitely recommend Alex and BMW of Minnetonka to our family and friends!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susan, I am happy to hear that your time spent with Alex was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new purchase! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Sincerely, Bruce Bonine - General Manager - Bbonine@bmwofminnetonka.com
BMW of Minnetonka
I have had the pleasure of working with Alex Tamarkin on two separate occasions and would recommend him along with the BMW of Minnetonka dealership to anyone. There are no surpises, the service is excellent, and most importantly, I trust Alex completely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback, Beth! We are glad Alex was able to earn your trust and thank you for your recommendations. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Bruce Bonine General Manager Bbonine@bmwofminnetonka.com
Everything was great inside and out.
John 'Sully' Sullivan is very easy to work with and very understanding of your needs. I couldn't have asked for a better experience. I traveled a hour and half to take a look at a used vehicle. I was impressed with how everything was handled, so the drive was definitely worth it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing about your visit with us and congratulations. It is encouraging to hear that John did a great job in assisting you during your purchase. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Bruce Bonine - General Manager - Bbonine@bmwofminnetonka.com
BMW of Minnetonka...Tony Zemke
Great experience this past week at BMW of Minnetonka. Went into the dealership looking for "M" car or a 5 series. Tony heard what I was looking for and started a great discussion that helped me to further pinpoint the car that would work for my needs. Tony's expertise was critical in this process and also his interaction with other personnel at BMW of Minnetonka. A 550i M that was just coming out of detailing ended up being the car I purchased. Tony understood the cars available, but also the cars that were getting ready for test drives to fit my needs. Looking forward to working with Tony and his assistance getting the most of my new vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brent, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Tony is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Bruce Bonine - General Manager - Bbonine@bmwofminnetonka.com
Very pleasant experience
We needed to purchase a CPO BMW and Tom was most helpful. He didn't pressure us into a car outside of our budget, he answered our questions and it was a smooth process. My husband and I have between us, have previously owned BMW 3, 5, and 7s, we are no strangers to the brand and have worked with other dealers. Thanks for a pleasant, professional experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear that you had an excellent experience with Tom. We would like to sincerely thank you for your business and congratulations on your new purchase. We encourage you to stop by or give us a call with any questions that may arise. Also, take advantage of our most recent online specials available through our Facebook and Twitter pages. Sincerely, Bruce Bonine General Manager Bbonine@bmwofminnetonka.com
Buying on the internet made easy
Never have purchased a used car much less on the internet. Aaron Hanson made it very easy. Highly reccomend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your feedback and are happy to hear that we were able to meet your needs. We try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We're glad Aaron did a great job assisting you in your purchase. We look forward to assisting you with your future sales and service needs. Sincerely, Bruce Bonine General Manager Bbonine@bmwofminnetonka.com
Great experience
Purchasing a new car can be daunting and, let's face it, sometimes uncomfortable. The team at BMW of Minnetonka makes this a much more enjoyable task. Well, that, and you get a brand-spanking new BMW!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations and thank you for reviewing your experience at BMW of Minnetonka. We are proud to hear that your time spent with our dealership was enjoyable! We hope that this experience encourages you to return to us for any future auto needs and thank you again for your business. Sincerely, Bruce Bonine - General Manager - Bbonine@bmwofminnetonka.com
Fourth lease
This was our fourth 3 series lease. Always a fantastic experience in all areas of the process. Will be back in 2-3 years for our 5th :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. We’re happy that you had a fantastic buying experience with BMW of Minnetonka. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Sincerely, Bruce Bonine General Manager Bbonine@bmwofminnetonka.com
BMW once again proves their customer service is exceptional!
I emailed the dealership with questions about a CPO listed on line. Aaron Hanson contacted me within an hour. I explained what I wanted. We met and I was completely impressed with his professionalism and customer service. He showed me several cars before I came to a decision. Even though I was pre-approved with my bank for a loan he suggested I give BMW Financial a try and I ended up with a better percentage rate. He did a follow-up with me a few days later to ensure I was satisfied with my purchase, I could not ask for anything more. Again, thank you BMW of Minnetonka.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing about your visit with us and congratulations on your new purchase. Aaron is an asset to BMW of Minnetonka and it is encouraging to hear that he impressed you by providing you with such an exceptional buying experience. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Bruce Bonine General Manager Bbonine@bmwofminnetonka.com