Reviews
New car
Sean Nelson was outstanding! He is responsive, knowledgeable and very personable. The dealership is first class. The process was seamless and efficient. Highly recommend Sean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tim - Thanks for your business and taking the time to leave a 5-star review!
Porsche Macan
Visit Andre at Porsche. He was knowledgeable and friendly and found the car that fit our needs. Porsche Macans are awesome! Highly recommend Porsche Minneapolis and Andre!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer experience
I had a great experience at Porsche Minneapolis. Andre was professional and dedicated to giving us top notch customer service. Even on his days off or after hours, he made us feel like we were his number priority.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tanya - Thanks for taking the time to leave a 5-star review! Andre and the team work hard to create a great experience for each guest. We appreciate your business! Happy motoring, Bill Dunne VP Performance Brands Carousel Motor Group
I purchased a Taycan from this dealership last year.
I purchased a Taycan from this dealership last year. I’ve had numerous technical issues. Examples include sensors not working, which cause the car to go into a critical shut down process, screens not working and more. I’ve capture these problems on video and brought them with me when bringing the car in for repair. I’ve been told again and again that there is nothing they can do because there are “no codes stored in the car”. As a consumer, I don’t really care what codes Porsche stores and what they don’t. I expect a car that works as it was designed or they fix it, especially a high end luxury vehicle. Everyone I’ve spoken to is completely apathetic. They sold me a very expensive car that they won’t stand behind. They want to make money and will do it at any cost, including customer service. Run, don’t walk away from this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hupcal - First off I want to apologize for the support that you received on the issues you're experiencing with the Taycan. The experience that you posted is certainly not up to the expectations of our dealership. If you're willing, I would appreciate if you took the time to call me so we can discuss further. I'll do my best to work to find resolutions. Regards, Bill Dunne 612-442-1101 VP Performance Brands Carousel Motor Group
No Support Found Here
I purchased a Taycan from this dealership last year. I’ve had numerous technical issues with it. Examples include sensors not working, which cause the car to begin a critical shut down process. Screens randomly not working and more. I’ve captured the issues on video with my phone but when I go in to get it fixed, they tell me there is nothing they can do because there are no codes stored in the car. I feel like that isn’t my problem. I didn’t build the car, I didn’t decided what stores a code and what doesn’t. They have just washed their hands of the problem and then wonder why I am upset. I purchased a very expensive car from them and they refuse to stand behind it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hupcal - First off I want to apologize for the support that you received on the issues you're experiencing with the Taycan. The experience that you posted is certainly not up to the expectations of our dealership. If you're willing, I would appreciate if you took the time to call me so we can discuss further. I'll do my best to work to find resolutions. Regards, Bill Dunne 612-442-1101 VP Performance Brands Carousel Motor Group
Sean Nelson excellent salesmen
This was my first time leasing a Porsche and was recommended to salesmen Sean Nelson. We were impressed immediately at his professionalism and knowledge of the cars. A delight to deal with, we bought that day and I love the car. He took the time to go over everything regarding all the set ups especially showing me how to use car play. Great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ann - Thank for taking the time to leave a 5-star review! We're happy to hear you had such a great experience with Sean and the team at Porsche Minneapolis. Happy Motoring, Bill Dunne VP Performance Brands Carousel Motor Group
Great Experience with Porsche Minneapolis
Sean Nelson was great to work. Excellent communication at all times and answered any questions I had. I would definitely buy from the Porsche Minneapolis dealership again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Buying Experience
Great car buying experience. Very professional and easy to work with on all fronts. Gave me a fair offer on my trade-in and made the process smooth. Sean is tremendous to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lost my trust. Used this dealer for 10 years to service...
Lost my trust. Used this dealer for 10 years to service my Boxster. Took it in for annual oil change after driving 1500 miles. After examining the car, the tech pushed $5,000 in upsell repairs. It was impossible to determine which repairs were necessary and which ones they simply wanted to sell me. In the end I only approved a couple of small things. Brought the car home. Three days later it was completely dead. Called the dealer and they showed no empathy told me to tow it in and they would fix it. I don't know what they did to my car but there was no way I was going to reward them for bad behavior. Now I have a new shop which is way more responsive than this dealer.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I bought a Cayenne from this dealership. The salesman...
I bought a Cayenne from this dealership. The salesman was Emmanuel who helped us from beginning to end. He is very knowledgable about the Porsche line of cars. More than that, he is kind, respectful and prompt in answering any concerns. Had all the papers ready before we got there and getting the car was faster than getting a new cell phone! He even came out to our house for the 'second delivery'. We had a great experience. Next Porsche will be from this dealership with hopefully same salesperson!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car