Reviews
Stay away bait and switch scam artist.
Stay away bait and switch scam artist. the actual price of the vehicle is much higher than what it's advertised
Stay away bait and switch scam artist.
Stay away bait and switch scam artist. the actual price of the vehicle is much higher than what it's advertised
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I just purchased yesterday, my now 2023 Jeep Wrangler.
I just purchased yesterday, my now 2023 Jeep Wrangler. Tim M., is the go to guy there. He bends over backwards for his clients when you walk in the door without crowding you. His demeanor and poise is comforting. Their showroom and bathroom is impeccably clean for those of you that it matters too. Two thumbs up to Auto Club of Edison...Jim C. Jersey City, NJ
I just purchased yesterday, my now 2023 Jeep Wrangler.
I just purchased yesterday, my now 2023 Jeep Wrangler. Tim M., is the go to guy there. He bends over backwards for his clients when you walk in the door without crowding you. His demeanor and poise is comforting. Their showroom and bathroom is impeccably clean for those of you that it matters too. Two thumbs up to Auto Club of Edison...Jim C. Jersey City, NJ
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awful experience.
Awful experience. No one calls you back. They don't do out of state deals, even though I told them I would fly there to do the deal in person. After reading other reviews, it totally explained the experience I was having. Avoid this dealer
Awful experience.
Awful experience. No one calls you back. They don't do out of state deals, even though I told them I would fly there to do the deal in person. After reading other reviews, it totally explained the experience I was having. Avoid this dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I found a car on their website that looked like a great
I found a car on their website that looked like a great deal. Since I’m in Philly and the dealership is in NJ, I called to confirm the final price before making the trip. I called multiple times and couldn’t get a straight answer. One person even told me maybe I should just buy a car in Philadelphia. When I finally did get a number, it was about 25% higher than what was listed online—roughly $4,000 more. Total bait-and-switch. Buyers beware: expect hidden fees and a frustrating experience
I found a car on their website that looked like a great
I found a car on their website that looked like a great deal. Since I’m in Philly and the dealership is in NJ, I called to confirm the final price before making the trip. I called multiple times and couldn’t get a straight answer. One person even told me maybe I should just buy a car in Philadelphia. When I finally did get a number, it was about 25% higher than what was listed online—roughly $4,000 more. Total bait-and-switch. Buyers beware: expect hidden fees and a frustrating experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I’ve been ripped off by dealerships before, but Auto Club
I’ve been ripped off by dealerships before, but Auto Club of Edison is something else… I’ve never had the final price of a car be $6k more than the asking price. I think they make enough money off scamming people that they don’t bother with hearing/accepting offers.
I’ve been ripped off by dealerships before, but Auto Club
I’ve been ripped off by dealerships before, but Auto Club of Edison is something else… I’ve never had the final price of a car be $6k more than the asking price. I think they make enough money off scamming people that they don’t bother with hearing/accepting offers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Everyone was very kind and helpful.
Everyone was very kind and helpful. The sales associate answer all my concerns and questions about my vehicle. I referred two friends to check them out!!
Everyone was very kind and helpful.
Everyone was very kind and helpful. The sales associate answer all my concerns and questions about my vehicle. I referred two friends to check them out!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service fast and easy to deal with.
Great service fast and easy to deal with. Diaana was fantastic to work with would definitely buy there again.
Great service fast and easy to deal with.
Great service fast and easy to deal with. Diaana was fantastic to work with would definitely buy there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I saw a listing for a Lexus ES350 with the R Mulliner
I saw a listing for a Lexus ES350 with the R Mulliner trim package. I asked what was included. The response looked like it was machine-generated with no information related to my question. I would say they were responsive without responding.
I saw a listing for a Lexus ES350 with the R Mulliner
I saw a listing for a Lexus ES350 with the R Mulliner trim package. I asked what was included. The response looked like it was machine-generated with no information related to my question. I would say they were responsive without responding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Good salesman henrique Rodriguez this car for my
Good salesman henrique Rodriguez this car for my granddaughter a 2021 Mustang with 60,000 MI he got the best price and the lowest interest everything worked out good we must have been there at least two and a half hours in the pouring rain they helped us every way that he can and we drove the car away that night in the rain thank you Auto Club
Good salesman henrique Rodriguez this car for my
Good salesman henrique Rodriguez this car for my granddaughter a 2021 Mustang with 60,000 MI he got the best price and the lowest interest everything worked out good we must have been there at least two and a half hours in the pouring rain they helped us every way that he can and we drove the car away that night in the rain thank you Auto Club
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The sales manager unprofessional at all and he loset deal
The sales manager unprofessional at all and he loset deal to sell 2 cars today because his aggressive way.
The sales manager unprofessional at all and he loset deal
The sales manager unprofessional at all and he loset deal to sell 2 cars today because his aggressive way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase