Toyota of North Charlotte

I was very pleased with the way that Ty Cooke handled my service appointment, from the initial welcoming, through any questions during the service, until my checkout. I stopped going to another Toyota dealer because of the people in the service dept, & you certainly do not have that problem.

Traded in my Toyota Carolla for a Camry and had a fast, smooth transaction. Brandi was very thorough when explaining paperwork and patient and professional. Thanks Brandi, love my car.

After an unusual situation, Service Mgr Will Gaddy stepped in and got personally involved in the repair of my vehicle. He took the time to listen and understand my situation, then he took care of everyting with no fanfare. He kept me informed and gave me clear answers. He is a good model for how all service people should treat customers.

Sales Specialist Brian Doyle was one of the most professional, calm and efficient car salespeople I have ever dealt with. He was honest, didn't waste my time at all with silly negotiating tactics, listened to my story, and worked fairly with me. He volunteered several ideas to get me what I wanted in a way that was easy for both of us. Also, Bobby Jo, who showed me my vehicle outside and helped me determine which trim line I wanted was absolutely excellent in every way.

Salesman, Brian Doyle was so very courteous and honored what I had told him I wanted. Shaderria Terry was also very pleasant and efficient in completing my financial paperwork. I am very pleased with the whole deal and process. This is my second buying experience and I plan to remain a customer.

The service department is always fast and efficient and has great hours! Eric Olsen helped me with my most recent service and it was fast and efficient

Lou Simmet was very professional and helpful to us as we brought our 2014 Camry SE in for its first service in 6 months. We were met and guided through the process for service. We were able to relax in the comfortable lounge. Within a short time Lou Simmet informed us that our car was ready. Highly recommend Toyota of North Charlotte for service. Diane and John Powell Mooresville, NC

Excellent service. Was in and quickly. Car wash was nice touch. Russel Martin was very helpful. We bought our car here and the buying experience was very good

We have been using Toyota of Lake Norman for many years. Eric always takes good care of us! The communication is always good and they get us in and out pretty quick. We take both our Toyota's here and have tried other dealers and none compare. Call Eric for your service, he will take care of you!

I bought my Camry about a month ago now and I still LOVE IT! This dealership is awesome and they are not pushy at all. I hate buying cars but they make this painless and effortless. Walter Hoover is awesome, he is straight forward and very honest. He doesn't tell you what you want to hear, instead he tells you what you need to hear. Bobbi is awesome and very knowledgeable about the product. Between the two of them they are definitely a GREAT representation of the dealership. I am forever a Toyota of North Charlotte customer!!!!!