Reviews
Since this dealership opened it's service dept, I drive
Since this dealership opened it's service dept, I drive almost 20 miles one way for ethical service. Newport Lexus never disappoints.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
Surprised by the extent of needed repairs by my 10 year
Surprised by the extent of needed repairs by my 10 year old Lexus, I appreciated the thorough evaluation. Especially appreciated was the assistants give by Roberto Manzano in helping me obtain coverage from an outside extended warranty company to cover some of the cost.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with Roberto and team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Had a good experience.
Had a good experience. Very friendly people that I can trust. Thank you Lexus yeah!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.
Newport Lexus Dealership is truly the best place to buy
Newport Lexus Dealership is truly the best place to buy your dream Lexus car ( I bought the 2024 RX500h). Gary K who handled my transaction was exceptional!! He went out of his way to ensure that all my questions were answered in a manner that really exceeded my expectations ( he even answered my call when very sick at home).
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found Gary to be so supportive during your experience here at Newport Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!
Very good performance.
Very good performance. He explained in details so that we knew the conditions of my car. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Easy peasy with Kevin,,,he’s the best!
Easy peasy with Kevin,,,he’s the best! Helps me to understand issues and how to deal with them
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Gary K was great to work with and even let us drive the
Gary K was great to work with and even let us drive the car home to make sure it would fit in our garage. That’s service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Peter Perez was my service advisor and I was very pleased
Peter Perez was my service advisor and I was very pleased with him. He was very knowledgeable and professional. He took his time to explain what I needed and what service was not required until the next visit which saved me money. After the work was done, I was a little confused about the paper work but once again he was very patient and walked through everything with me. Next time I go there for service I will definitely ask for him again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was very pleased with the service of my Lexus.
I was very pleased with the service of my Lexus. Everything was done in an efficient and controlled manner. Also, everything was explained and done in a timely way by way of texting me on my phone so that I could see what was being done and the approximate time it would take. My service dealer, Kevin Nesl,, also apprised me of what was going on with my car.. All in all, it was a very positive experience and I am glad my car service was done at Newport Lexas.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very, very efficient, honest, neat and clean.
Very, very efficient, honest, neat and clean. Great environment and well organized From sales to service !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ronald, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!