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Genesis of Kansas City

(60 reviews)
Visit Genesis of Kansas City
Sales hours: 10:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 10:00am–6:00pm 7:00am–6:00pm
Tuesday 10:00am–6:00pm 7:00am–6:00pm
Wednesday 10:00am–6:00pm 7:00am–6:00pm
Thursday 10:00am–6:00pm 7:00am–6:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed

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New (866) 841-8269 (866) 841-8269
Used (888) 696-5075 (888) 696-5075
Service (866) 767-1056 (866) 767-1056

Inventory

See all 141 vehicles from this dealership.

Incentives

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About our dealership

The team at Genesis of Kansas City would like to welcome you to our dealership in Overland Park, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Welcome to Genesis of Kansas City

Service center

Phone number (866) 767-1056

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Kansas City from DealerRater.

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They were professional and kind.

They were professional and kind. Happy and friendly on a snowy day in Kansas City made me feel great! I appreciated receiving notifications of progress via text. I was provided a ride to work while my car was being serviced.

They were professional and kind.

They were professional and kind. Happy and friendly on a snowy day in Kansas City made me feel great! I appreciated receiving notifications of progress via text. I was provided a ride to work while my car was being serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The most difficult part about the visit was the problem

The most difficult part about the visit was the problem getting an appointment. Once at the establishment, all went well and followed the procedure described. They did a nice job explaining the checks on the car. I particularly enjoyed the Andre's gift.

The most difficult part about the visit was the problem

The most difficult part about the visit was the problem getting an appointment. Once at the establishment, all went well and followed the procedure described. They did a nice job explaining the checks on the car. I particularly enjoyed the Andre's gift.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The gentleman that helped me was great!

The gentleman that helped me was great! (Antonio I think). He was so friendly and helpful. They orovided a shuttle to and from my house and even washed my car when it was done.

The gentleman that helped me was great!

The gentleman that helped me was great! (Antonio I think). He was so friendly and helpful. They orovided a shuttle to and from my house and even washed my car when it was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service and everyone treats you like family.

Excellent service and everyone treats you like family. Fast and great service. WOuld recommend this dealership to all my friends.

Excellent service and everyone treats you like family.

Excellent service and everyone treats you like family. Fast and great service. WOuld recommend this dealership to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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My car was in for service with an appointment, it was not

My car was in for service with an appointment, it was not diagnosed for 2.5 days and the timing of follow up was not what was stated many times. I was made to feel like I was being out of line by asking for expectations on timing. I followed up with Gregory and Tucker and both were very polite and accomodating.

My car was in for service with an appointment, it was not

My car was in for service with an appointment, it was not diagnosed for 2.5 days and the timing of follow up was not what was stated many times. I was made to feel like I was being out of line by asking for expectations on timing. I followed up with Gregory and Tucker and both were very polite and accomodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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The staff at the dealership were very attentive and made

The staff at the dealership were very attentive and made the experience a pleasure. I would recommend.

The staff at the dealership were very attentive and made

The staff at the dealership were very attentive and made the experience a pleasure. I would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent service and sales team!

Excellent service and sales team! So glad we decided to go with this dealer group - you won’t be disappointed.

Excellent service and sales team!

Excellent service and sales team! So glad we decided to go with this dealer group - you won’t be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They took care of everything for me, were quick with the

They took care of everything for me, were quick with the service and kept me updated throughout the entire process.

They took care of everything for me, were quick with the

They took care of everything for me, were quick with the service and kept me updated throughout the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Easy to work with.

Easy to work with. Exceptional customer service Would buy from again! Sent me videos of car as requested.

Easy to work with.

Easy to work with. Exceptional customer service Would buy from again! Sent me videos of car as requested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Such a great staff and lobby.

Such a great staff and lobby. I have had two great visits with so far and looking forward to working with them for years to come!

Such a great staff and lobby.

Such a great staff and lobby. I have had two great visits with so far and looking forward to working with them for years to come!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 60 reviews