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Gengras Chrysler Dodge Jeep Ram Fairfield

(633 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (855) 959-1539 (855) 959-1539
Used (855) 948-2770 (855) 948-2770
Service (855) 871-5829 (855) 871-5829

Reviews

(633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gengras Chrysler Dodge Jeep Ram Fairfield from DealerRater.

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Perfect

Came into look at jeeps and Raymond was perfect. He went above and beyond to answer all my questions and concerns. Highly recommend and I will be a repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

Rick was one of the most professional and friendly salesman I've ever had the pleasure of dealing with. He made me feel very comfortable when purchasing my new jeep. I will definitely be coming back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

so glad that you are happy with your new Cherokee, if you have any problems we are all here to help. thank you very much for your business and the kind words rick

Great Experience

In my search of vehicles I came across Ray at Scap. Ray and GM Rick were great we liked Ray so much my partner and I both bought cars. I would recommend Ray to all I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

thank you for your review, we are all here to help you with any issues you may have and hope that you love your new jeep rick

Jeep Wrangler Purchase

Couldn't have asked for a better experience with Scott Turian. He put us in the right vehicle to fit the needs of our family. If your looking for a Jeep, Scott is the guy without a doubt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

thank you very much for your review, we all hope that you love your new jeep if there is anything any of us can do, we are here for you thank you for your business rick

Amazing Experience

I have never had such a Good experience purchasing a vehicle in my life. Ray was very knowledgeable of the Jeep I wanted. He helped me every top of the way with a smile on his face. Everyone I either dealt with or spoke to at all at Scap was amazing. Ray was so good my wife is probably going to make her next purchase at SCAP. I would recommend Scap and Ray to anyone looking to purchase a Jeep or Ram product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

thank you very much for the kind words, we hope you love your new jeep, we are all here for you if you have any issues rick

Scap Experience

I had an excellent experience with both Ernie Ursini and Tony Amorosi. Both were very thorough and followed up to make the whole experience a good one. Ernie went and found me what I was looking for for a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fantastic service and professionalism

I have owned 7 Jeep Grand Cherokees in the past and have dealt with multiple dealerships.. Scap Jeep is far and away the best dealership !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

thank you so much for your review, we hope you have a great experience with us. if you have any issues on anything we are all here to help you rick hecker

SCAP Auto Service

The Service Department is antiquated and unprofessional. Getting an appointment for service is very difficult & once you drop the car off they rarely have the part you require. The Service Manager is rude and unapologetic if they cannot fix your problem. Steer clear of SCAP Auto period.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We regret that your recent experience was not satisfactory. Please contact us at admin@scapauto.com and we will try our best to make sure that your needs are addressed. We apologize for any inconvenience we may have caused you. Our goal is to provide excellent customer service. You may contact us anytime to voice any additional concerns.

Great personal service

It was so easy working with Ernie. More important than him finding just the Jeep I was looking for was the personal service and follow up even after the sale! Who does that any more?! Great guy...knows his product and just down to earth. I am a customer for life. Marissa B.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Professional and straight forward

I have dealt with many car dealerships and Rick was truly the first guy who listened to what I wanted and expected without pushing me in any direction. It was a pleasure doing business with him and I look forward to doing more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

thank you for the kind words, we are happy you love your jeep and look forward to seeing you again and again. if you have any issues we are here for you rick