Reviews
They’re friendly and will make sure your car is taken
They’re friendly and will make sure your car is taken care of properly in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We appreciate you taking the time to share your experience at Gerald Kia of Matteson. We're delighted to hear that you found our team friendly and that your car was taken care of promptly. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson
The employees were very courteous and very attentive.
The employees were very courteous and very attentive. And explained everything very well.I really appreciate that thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Lulaa! We’re thrilled to hear that our team at Gerald Kia of Matteson was courteous and attentive, providing you with clear explanations. Your appreciation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson
The process was very smooth.
The process was very smooth. The work was completed as promised and explained in detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had a smooth experience at Gerald Kia of Matteson. We take pride in providing detailed explanations and delivering on our promises. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson
We would definitely use this dealership in the future!
We would definitely use this dealership in the future! They were friendly knowledgeable and helpful! Smooth transaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We are thrilled to hear that you found Gerald Kia of Matteson to be friendly, knowledgeable, and helpful, and that your transaction went smoothly. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson
Everyone was so nice.
Everyone was so nice. I was suppose to get a free oil change for the life of the car. They charged be 106.00
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Team at Gerald Kia of Matteson
Chris was very informative and helpful and a very well
Chris was very informative and helpful and a very well mannered nice guy! Thanks for the help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Chris, for your wonderful review! We're thrilled to hear that you found our team informative and helpful. If you ever need assistance again, please don't hesitate to reach out. We look forward to welcoming you back to Gerald Kia of Matteson! Sincerely, The Team at Gerald Kia of Matteson
Did a great job and got my car back asap great place to
Did a great job and got my car back asap great place to do business with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Cody, for your wonderful review! We're thrilled to hear that you had a great experience and got your car back quickly. At Gerald Kia of Matteson, we strive to provide excellent service, and it's always rewarding to know our customers appreciate it. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson
Every time I come there they treat me with special care.
Every time I come there they treat me with special care. The customer service person Chris went above the call of duty. That was amazing to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Gerald Kia of Matteson and that Chris provided you with exceptional service. It's always our goal to treat our customers with special care. We look forward to welcoming you back in the future! Sincerely, The Team at Gerald Kia of Matteson
Everyone is very friendly and helpful they give you an
Everyone is very friendly and helpful they give you an appointment without waiting too long and explain everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We truly appreciate your kind words about our friendly and helpful team at Gerald Kia of Matteson. We're glad to hear that you had a smooth experience with your appointment and that everything was clearly explained. We look forward to seeing you again! Sincerely, The Team at Gerald Kia of Matteson
Only experienced the service department and was satisfied
Only experienced the service department and was satisfied with their services as well as what they wrote as to what could need work in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate your satisfaction with our service department at Gerald Kia of Matteson. It's great to hear that you found our team informative about future needs. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, The Team at Gerald Kia of Matteson