Reviews
We had a great experience with Rothrocks. Patrick Yoder...
We had a great experience with Rothrocks. Patrick Yoder was friendly, very helpful. Nat did a great job on the finance. Friendly and very efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review and for the wonderful rating! We truly appreciate it. We are glad to hear that Patrick and Nate helped you in such a positive way. Thank you again and please let us know if there is anything else we can do for you or for your vehicle.
Our experience was great. Very quick, considerate and...
Our experience was great. Very quick, considerate and respectful team of people. The team worked with us on a lease and we could not say enough good things about the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about our dealership! We are so glad to hear that you had a wonderful experience and that the team was able to provide you great service. Thank you again and we hope that you are still enjoying your new vehicle!
Friendly easy to work with beats competition wide...
Friendly easy to work with beats competition wide selection to choose from clean and reliable with no pressure service is great second car bought here
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the 5-star rating and excellent review! We are happy to hear you had a great car buying experience with our team. Please let us know if you need anything else!
Though it is extremely frustrating that we are having...
Though it is extremely frustrating that we are having issues with our brand new car, the Service Department has worked diligently to solve the problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review, Susan. We are happy to hear our Service team was able to solve the issues and get you and your new car on the road! Please do not hesitate to let us know if you need anything else. We look forward to working with you again in the future!
Matt was thorough, courteous of our time, friendly. He...
Matt was thorough, courteous of our time, friendly. He answered our questions. He was good to follow up on our satisfaction. Mindful of social distancing and mask.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5-stars! We're glad you had a great experience with us! Please reach out if we can do anything to assist in the future. We hope to see you again soon!
Kevin was awesome. He was very helpful and made it one of...
Kevin was awesome. He was very helpful and made it one of the best experiences I have ever had with purchasing a car. He was great to me, my wife, and our daughter. He and the entire Rothrock team were extremely friendly and made it such an easy and stress free process. I will definitely be coming back when it comes time to purchase another car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow! Thank you so much for the detailed and thoughtful review! It's great to hear that Kevin and the rest of the team treated you and your family right. Our number one goal is to create the best auto experience around at Rothrock CDJR. Again, thank you so much for your review, and we'll be looking forward to serving you again in the future. Take care!
I was met with courtesy and lead in the right direction...
I was met with courtesy and lead in the right direction immediately. They listened to what I was looking for and showed me options. They also gave me options on what Jeep was offering.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for leaving us this great review, Jean! We wish you many miles of safe driving in your new vehicle and we hope the team can work with you again soon!
Great experience with Kevin and the entire Rothrock team!...
Great experience with Kevin and the entire Rothrock team! Tons of value added to the overall purchase with Rothrock’s extra customer service incentives. Will definitely do business with them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's amazing to hear that Kevin did another excellent job with tons of value-added to the overall purchase experience. Our goal is to create the number one auto experience around. Thank you so much for taking the time to leave us your feedback. We really appreciate it!
Nick our salesman was great. Unfortunately the...
Nick our salesman was great. Unfortunately the receptionist was not welcoming and not helpful at all. Wouldn’t even find a small bag to transfer my stuff from trade in. Also not helpful in keeping me up to date with my appointment.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this wonderful feedback. We take customer feedback seriously and we appreciate you taking the time to let us know how we are doing. Please let us know if there is anything else we can do to help with your car and service needs!
As always, my experience at Rothrock Motor Sales was a...
As always, my experience at Rothrock Motor Sales was a pleasurable one. From the initial friendly greeting from Mario to my walkthrough in the showroom, the staff there make you feel welcome. I also know that my vehicle is in good hands too with the service team at Rothrock. Jim Y.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That is what we like to hear, Jim! We are glad to hear that you had such a great experience with Mario and our team. Please let us know if there is anything else we can do for you!