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Nucar Chrysler Dodge Jeep RAM of Allentown

(28 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

Reviews

(28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Chrysler Dodge Jeep RAM of Allentown from DealerRater.

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The services received was excellent and all the staff

The services received was excellent and all the staff members were also great as per usual.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Crystal was great with helping me through my repair.

Crystal was great with helping me through my repair. She always kept me informed. The relair team went the extra mile to save me money on my repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Omar is an excellent service person.

Omar is an excellent service person. I like the service center and the beautiful customer service waiting area ! Thank you all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service always has my best interest at heart.

Great service always has my best interest at heart.keeps my car running smoothly and keeps my car safe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department was great!

The service department was great! Crystal was awesome! I apperciated her communication with the parts delay.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Crystal was very easy to deal with the problem and took

Crystal was very easy to deal with the problem and took great car of my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service consultant Crystal Todd was excellent!

Service consultant Crystal Todd was excellent!!!! I was kept informed of service status and service was completed in a timely manner!!! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was charged for an assessment and then paid for a part

I was charged for an assessment and then paid for a part I needed that never came in after more than two months. No one ever called me to update the status of the part and I only would find out when I placed a call to ask. The service was absolutely awful. I’ve purchased several vehicles at this location, but will never do that again based on this experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer service is not great.

Customer service is not great. Had car an entire and never contacted me. I called and left voicemail and no call back after 48 hrs I called again and had to leave another voicemail for a call back. They finally called back about 1 1/2 hours after my 2nd voicemail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Autumn was great to work with.

Autumn was great to work with. She can out to me as a oon as I pulled in the drop off bay.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.