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Victory Nissan of Mechanicsville

(1,995 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 438-8905 (877) 438-8905
Used (855) 960-2030 (855) 960-2030
Service (888) 461-1186 (888) 461-1186

Reviews

(1,995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Nissan of Mechanicsville from DealerRater.

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Thank You!!! Thank You!!!! Thank You!!!!

I just purchased a 2020 Nissan Versa. From the receptionist to the owner, everyone was very welcoming. Joseph gave my family and I the red carpet treatment. He explained the car into detail, made sure we were comfortable...the complete experience one should receive when purchasing a car. I've had three nissans in the past and I almost left Nissan for a Mazda. However, by the time my demo drive was finished, I couldn't just leave. I had to stay and Joe played a major role in my decision to purchase another Nissan. He even introduced me to who I should speak to in the service department. You must see Joe for your next vehicle!!! It is a must!!! In addition, Chris in finance was great as well. He was thorough and ensured I understood my warranty, payments, etc. This was the smoothest experience I had when purchasing a vehicle. Thank you Joe for making it happen!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Happy to hear of your wonderful experience with our team! Welcome to our family here at Hart Nissan!!

We had a great experience! Staff was very friendly and...

We had a great experience! Staff was very friendly and professional. Joseph showed us that he really has our best interest at heart. We’ve worked with him for several years now. He is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to get to welcome you to our Family here at Hart Nissan!

Thank You

I had a an excellent experience here. Huge thanks to Savanna for suggesting a great car and making sure that I felt comfortable before I made my final decision. I appreciate how she make me feel pressured into making a decision and made sure that I had a good understanding of everything. Brittany was also a huge help as well when she gave me a crash course on using the Bluetooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Happy we were able to be such a big help during your purchasing decision!! Welcome to our family here at Hart Nissan!

Everyone was great! Joseph was a great help and rocks at...

Everyone was great! Joseph was a great help and rocks at his job! I had no doubt i was going to get in a new vehicle when you got a salesman that works the way he does. Amazing work all around and I am proud to be a part of the Nissan family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

James, congratulations on your new Nissan!! We are happy to see you received nothing but the best during your visit with us!! Welcome to our family!!

I was very apprehensive to walk into a dealership on my...

I was very apprehensive to walk into a dealership on my own, let alone to buy my first car. But Doug and the rest of Hart Nissan’s staff were all very patient and helpful. Doug took the time to answer all my questions, and made the process very easy. Definitely recommend going there for any car buying needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Meaghan, First of all, congratulations on your new vehicle and your very first vehicle at that! How exciting!? We can assure you that whatever you may need, questions you may have, please reach out to us! You are not alone, we are here for you! Welcome to our family here at Hart Nissan!! Brittany Esteppe Owner Loyalty Manager 804-417-0202 ext. 1008 brittanyesteppe@hartnissan.com

Relaxed, warm, friendly, personable

After visiting a "Circus" at another Nissan dealer, walking into Hart was so refreshing and not over whelming. Doug was prompt in getting back to us and flexible with test driving and pick ups. Enjoyed meeting Ed Hartoonian and hearing his story of how he came to Virginia from California!! Super personable!! Wish him great success in building a terrific dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy you chose to stop by and decided to become a part of our family here at Hart Nissan! We have to agree with you, Ed is definitely one of the most personable people we have ever met, he is a great guy to work for and even better person! We are glad you had the chance to meet him! Doug could not thank you enough for taking the time to leave such a glowing review! If you ever need anything, please know we are here for you, every mile of the way! Welcome! Brittany Esteppe Owner Loyalty Manager 804-417-0202 ext. 1008 brittanyesteppe@hartnissan.com

I just wanted to let you know that I was in need of a car...

I just wanted to let you know that I was in need of a car and . Will was very helpful in finding me a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for your support! Welcome to our family here at Hart Nissan!

Very nice environment to be in, the workers are friendly...

Very nice environment to be in, the workers are friendly and they care about the customers. Michelle was determined to get me in a car I loved despite my credit score

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Khadijah, welcome to our family here at Hart Nissan!! Thank you so much for taking a moment to leaving your kind review!

Made the process of buying my first car simple and easy...

Made the process of buying my first car simple and easy to understand! I appreciated the time they took to make sure I was taken care of, they even helped me with the process of donating my old car! I was very nervous going into this process but came out with a car I love and a payment plan I am confident I can afford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to have been able to assist you with this very special experience and that you chose to become apart of our family here at Hart Nissan! We are here for you every mile of the way!! Congradulatoins!

I have been to other dealerships around and I will be...

I have been to other dealerships around and I will be going back for my next vehicle. The sales team listens to all your needs and wants to make sure they are met. I truly enjoy my new Rogue Sport.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.