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Victory Nissan of Mechanicsville

(2,019 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 438-8905 (877) 438-8905
Used (855) 960-2030 (855) 960-2030
Service (888) 461-1186 (888) 461-1186

Reviews

(2,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Nissan of Mechanicsville from DealerRater.

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RJ was very kind and delivered what he promised.

RJ was very kind and delivered what he promised.I have told people about our experience while there and the way they make you feel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Frank, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else RJ and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

It was a a good experience buying my first car off the

It was a a good experience buying my first car off the lot they were very helpful and I love my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Hart Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

Great customer service, willing to help do their best to

Great customer service, willing to help do their best to put you in a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Wanda, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Rodney Booker was very helpful and he is awesome.

Rodney Booker was very helpful and he is awesome. Please get with for your car need!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear Rodney was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Price gouging, They sales manager has priced the Nissan

Price gouging, They sales manager has priced the Nissan Leaf at $5000 above list price.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, David. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. We appreciate your feedback as it allows us learn and make improvements. Phil Englander phil@hartnissan.com 804-417-2590

Good experience and it was an easy process they made sure

Good experience and it was an easy process they made sure i was okay answered any questions i had and they were very nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tiarasmithh, your wonderful feedback and rating mean a lot to us.

Doug was very helpful and attentive to our needs.

Doug was very helpful and attentive to our needs. He took the time to answer all questions and concerns which made the transaction go very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jamie and Bonnie, Thank you for choosing Hart Nissan, your feedback and rating mean a lot to us. We're glad Doug was able to help, and we hope to see you again!

Exceptional customer service from Doug!

Exceptional customer service from Doug! He's genuinely honest & up front. His pride in making sure I was happy & got what I wanted definitely showed. He responded quickly every time I reached out. Doug was responsible for making the whole process of purchasing my car stress free & I couldn't be more grateful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Hart Nissan. Doug and our team appreciate your business and hope to see you again soon!

Purchased a Buick from the used car inventory.

Purchased a Buick from the used car inventory. Great experience and treated nicely even though this used car was not a Nissan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Roni, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hart Nissan.

I went to sell my car and meet RJ and he was amazing

I went to sell my car and meet RJ and he was amazing incredible guy he worked so hard for me highly recommend RJ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!!! We appreciate you!

Consumer response

Great place