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Matt Bowers Nissan of South Mississippi

(1,738 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:30pm 7:30am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 7 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 438-3984 (877) 438-3984
Used (888) 516-2168 (888) 516-2168
Service (888) 825-8421 (888) 825-8421

Reviews

(1,738 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matt Bowers Nissan of South Mississippi from DealerRater.

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Everyone was professional, friendly and showed great

Everyone was professional, friendly and showed great hospitality. Our sales, guy Kevin Payton was excellent and would recommend him to anyone as a salesman , and you will thank me later for recommending him!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your experience with us! We're so glad to hear that our team, particularly Kevin, provided you with professional, friendly, and hospitable service. It's wonderful that Kevin made such a positive impression, and we truly appreciate your recommendation. We take pride in our team's commitment to excellence, and feedback like yours reaffirms the hard work we put in every day. Thank you for choosing Ray Brandt Nissan of South Mississippi for your automotive needs, and we look forward to continuing to serve you in the future. Enjoy your new purchase! Ray Brandt Auto Group #WeMakeItEasy

Ashley is extremely helpful and goes above and beyond to

Ashley is extremely helpful and goes above and beyond to help the customer. She is a great advisor.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about Ashley! We're delighted to hear that you had such a positive experience with her. Ashley is indeed a vital member of our team, and we're thrilled to know that her dedication and efforts to go above and beyond have made a significant impact on your experience. Her commitment to providing exceptional service is what we strive for with every customer. Thank you for choosing our dealership, and we look forward to serving you again in the future with the same great service! Ray Brandt Auto Group #WeMakeItEasy

Very helpful and friendly.

Very helpful and friendly. Had 2 recalls and they were completed in a timely manner. Great customer service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share feedback about your visit with us! We're very glad our team left a great impression on you with their helpful and friendly service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We greatly appreciate your kind words and are grateful you chose Ray Brandt Nissan of SM for your automotive needs. We look forward to seeing you again on your next visit! Ray Brandt Auto Group #WeMakeItEasy

We had just left another service shop who has found the

We had just left another service shop who has found the issue simply by driving vehicle in his parking lot, then put on a lift and ran it. That company mechanic found that the sound came from rear drive shaft. They were kind enough to not charge us. We picked vehicle up and took to Nissan for warranty repair and that’s when the FUN started….. First, the Service Adjustor is unknowledgeable, completely disconnected from her customers, and definitely doesn’t know how to use a phone to return the customer’s phone call. As for the service mechanic, he doesn’t know how to turn a radio off so that he can listen for a noise especially when all the information regarding the location is given. Had to force a drive with to get him and the service manager to actually duplicate the sound before exiting the bay area. The service department wants to do every possible to make repairs whether necessary or not rather than doing their job to duplicate an issue or diagnose what you asked especially when all the information was given. Can’t just drive a vehicle with the radio on to find a noise. How ignorant!!!

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

We are disappointed to hear that you had a less than satisfactory experience with our dealership. We have reviewed your concerns and are addressing them accordingly. Please understand that we strive to provide the best customer experience possible. Part of that is to do a multipoint inspection of your vehicle and give you recommendations as needed or as recommended by the manufacturer. We would like to discuss this further with you and a manager will be reaching out to you. We do appreciate your feedback and look forward to speaking with you. Ray Brandt Auto Group #WeMakeItEasy

I found the exact vehicle I was looking for online at Ray

I found the exact vehicle I was looking for online at Ray Brandt. I requested info and was contacting almost instantly by Kevin. He was extremely helpful from beginning to end and made this experience a great one! He was professional, friendly, knowledgeable and accommodating. We ordered running boards which were installed at a later date and my husband was very impressed with the service dept employees who installed them. We highly recommend doing business at this dealership and with Kevin! Thanks again from, Doug and Sheila Canoy

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Dear Doug and Sheila Canoy, Thank you for sharing your wonderful experience with Kevin and our service department with us. It's wonderful to hear that we had the exact vehicle you were looking for and that Kevin was able to assist you with such professionalism and efficiency. We're glad that both the purchase and the installation of the running boards met your expectations, and it's especially rewarding to know that your husband was impressed with our service team. We appreciate your high recommendation and are thrilled to have earned your trust. Our team looks forward to continuing to serve you with the same level of excellence in the future. Thank you again for choosing Ray Brandt Nissan of SM! Warm regards, The Ray Brandt Team

Best dealership on the coast and most caring and

Best dealership on the coast and most caring and understanding employees who understand the customer's needs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for considering us the best dealership on the coast! We're thrilled that our team has demonstrated such care and understanding towards your needs. It's our top priority to ensure that each customer feels heard and supported throughout their journey with us. Knowing that our efforts have resonated with you truly means the world to our team. We'll continue to strive to understand and meet our customers' needs to the best of our ability. We're grateful for your recommendation and look forward to serving you again in the future. Thank you for choosing Ray Brandt Nissan of SM and for sharing your positive experience! Ray Brandt Auto Group #WeMakeItEasy

Ashley is always so nice and helpful!

Ashley is always so nice and helpful! The entire service department does great work and does there best to get you in and out quickly.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jarrod, thank you for taking the time to share your positive feedback with us! We're so glad that Ashley and the rest of our service team take good care of you during each of your visits; it's always great to hear when our customers have enjoyable experiences. We appreciate your trust and loyalty and look forward to seeing you during your next visit. Thanks for choosing Ray Brandt Nissan of South Mississippi for your automotive needs! Ray Brandt Auto Group #WeMakeItEasy

Good service and very nice people service provided in

Good service and very nice people service provided in timely manner every visit. Thank you!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience with us! We're very pleased that our team provided you with friendly and timely service. It's always our goal to provide exceptional service to our customers. We're grateful for your positive feedback and for your trust in our dealership. We appreciate your business and look forward to serving any future automotive needs you might have. Thanks for choosing Ray Brandt Nissan of SM! Ray Brandt Auto Group #WeMakeItEasy

Very very easy.

Very very easy. Pleasant experience. Can’t say enough about BT. He was great and made everything very good

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share such a glowing review! We're so glad to hear that your experience was not just easy but also a pleasant one. It's particularly gratifying to know that BT played a significant role in making everything go smoothly for you. Our team prides itself on delivering a hassle-free and enjoyable car-buying journey, and BT exemplifies this ethos. We appreciate your kind words, and your recommendation means the world to us. We hope to serve you again in the future! Ray Brandt Auto Group #WeMakeItEasy

I am very pleased with Ray Brandt dealership.

I am very pleased with Ray Brandt dealership. My car was serviced in a timely manner, and retuned to me clean. Everyone I dealt with was friendly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your positive feedback with us! We're thrilled to know that your experience at Ray Brandt Nissan of SM met your expectations. Ensuring our customers receive prompt service and a vehicle returned in pristine condition is of utmost importance to us. It's heartening to hear that our team's friendly demeanor added to your overall experience. We pride ourselves on the relationships we build, and it's always great to know we're making our customers happy. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy