Reviews
He was efficient and polite when I came in for my oil
He was efficient and polite when I came in for my oil change. helpful and nice
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
EMMABOLLINGER95, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
Prompt, courteous, dependable service.
Prompt, courteous, dependable service. Pavel performed an oil change and 15 point inspection while I waited on my Ram Diesel 2500. He did not try to sell me services that weren’t due yet.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
NSILVERMAN0, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Very kind, informative, and always is happy to answer
Very kind, informative, and always is happy to answer questions that I have or concerns Especially because I don't understand cars as well as them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
tayloradams24, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Quick to respond and identify the issue with my truck.
Quick to respond and identify the issue with my truck. Truck was repaired and returned in a couple of hours.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DCSMITHDAVID, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
I have used Autostar Chrysler Dodge Jeep Ram of
I have used Autostar Chrysler Dodge Jeep Ram of Silverthorne dealership for the past 1 1/2 years to service my 2024 Jeep Wrangler Rubicon X. I recently came in to receive Warranty Service on my cracked Mopar Windshield Made With Corning Gorilla Glass Warranty. The service department prepared the claim with pictures, etc. The service advisor called later that day and said the claim was rejected. Basically I have legally binding warranty clearly shows that I am well within the warranty period. I met with the Operations Director in person and it's been a run around ever since. Amazing that they would rather lose a customer than do the right thing (and probably legal) with regard to honoring the warranty.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
kakalstad01, Your claim #T8827SS was submitted 04/14/2025 and was rejected with the following comments… "Rejected...The vehicle is beyond the warranty guidelines for visual concerns in windshields, including stress cracks, or rock/road debris damage to a factory installed Gorilla Glass Windshield." Please call the consumer claims hotline for Jeep 800-521-9922 to plead your case as Autostar does not have the legal authority to approve or deny factory warranty claims.
Very businesslike, sending reminders for the appointment
Very businesslike, sending reminders for the appointment . courteous service personnel . Very clean and neat premises
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
PETSNAKE.COOL, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
Super quick and easy service drop off.
Super quick and easy service drop off. Service techs and supervisor make it really smooth.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
brettbutson, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
The price was high for what I got.
The price was high for what I got. I paid 178 and the battery wasn't even checked.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
LEANNAKERRBRECK, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.