Reviews
This dealership is the worst they were supposed to rotate
This dealership is the worst they were supposed to rotate my tires. They forgot to do it. Customer service customer service is terrible. I’ve called him numerous times about a couple issues and they never got back to me. Nobody seems to care at this dealership sell the car and leave you.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I just recently purchased a brand new car with salesman
I just recently purchased a brand new car with salesman Jean Aristide and he was extremely helpful! Great communication, concerns/questions answered in a timely manner, he knew the difference between each car (which was really helpful), overall professionalism and showed interest in what i was looking for in a car. My experience while shopping for a car was great. From the staff, to the managers, and driving off the lot in a new car. I’ll choose ALM Hyundai West any day
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love my car buying process , Lavelle , Dante, Brian and
Love my car buying process , Lavelle , Dante, Brian and Daniel did a great job! Will be bringing my vehicle back for service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service was very professional.
Service was very professional. They showed a Cari g spirit throughout the day as I waited for my car.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I appreciate Braxton for this help and care.
I appreciate Braxton for this help and care. Great customer service. I will recommend to others!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales was great.
Sales was great. Price could have been better. Needed a cargo cover on a scale of 1 to 10. I could give a 11 if there was a cargo cover Lo h I8-720
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The associate himself did the best he could, however, the
The associate himself did the best he could, however, the processes at this dealership are awful! I’m a return customer, but I will not be coming back. The dealership has been remodeled, but the systems are not. I’ve been contacting them every week to get my information regarding my tags. I’ve been driving around with expired tags for two weeks and after making several attempts to understand the delays, I was told it was because an emissions test was not done on the car that I just purchased. I went to get an emissions test on my own and was told I would have to go to the dealership myself to pick up my tags or it would be mailed in 7 days. It’s been 10 days and still no tags or reimbursement. They also sold me on a warranty and I’ve been asking to be contacted. I’ve sent several emails, called several times. I finally got someone that said they called but no voicemail was left. I am someone who likes to and tries to leave good reviews for companies but I’ve had enough. Much work needs to be done at this dealership. This was so unfortunate.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The service advisors are stellar!
The service advisors are stellar! Top of line service from write up to checkout! Dealership is NOTHING without the amazing Service Advisors !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, i highly recommend this dealership.
Great service, i highly recommend this dealership. Always impressed with their customer service and professionalism.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Martin personally listen to my wants and needs.
Martin personally listen to my wants and needs. He helped me to pick out the perfect car! If you're ever looking for a car check him out.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car