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Meet Jameel Smith

Jameel Smith headshot
Service Advisor
(152 reviews)

Reviews

Great Service!

Great Service! Would definitely use again. Great customer service. Happy to recommend. Good location as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I brought my vehicle in to get a slow leak in my front

I brought my vehicle in to get a slow leak in my front passenger tire repaired and get scheduled maintenance done. I was there for 2 hours. I was given a print out of the service that was done for my vehicle which included tire rotation. The next day I got in my car to go to work and the psi on the same tire showed 22. It was still in the exact position that it was in before the tire rotation that I was told was performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worse service department I have ever gone to.

Worse service department I have ever gone to. Went three times with a simple problem that they couldnt seem to fix, then went to local shop and they fixed it in 20 minutes. Today took it in for a simole oil change, after 2 hours asked when it would be done and service writer mumbled "it should be done". A half hour later they took me to the car, they had somehow l"lost" my keys but never told me the problem and NEVER apologized. Will never go back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everybody at the dealership was very professional and

Everybody at the dealership was very professional and courteous! Cory was awesome 👏🏻! I would definitely be back for service eventually!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was so professional and the technician

Everyone was so professional and the technician explained everything they did and what they recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

AWFUL COULD NOT GET ANYONE TO CALL BACK NEEDED A SIMPLE

AWFUL COULD NOT GET ANYONE TO CALL BACK NEEDED A SIMPLE RESET ON AN ABS MODULE. CUSTOMER SERVICE IS THE WORST IN ATLANTA. SHOULD HAVE FIGURED SINCE THEIR KIA STORE IN UNION CITY IS AS BAD OR WORSE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

i was not displeased with your work.

i was not displeased with your work. had to wait a little while. but overall i'm pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I did not like that fact that my oil was messed up and

I did not like that fact that my oil was messed up and caused other problems for my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership has a lot of people that are willing to

This dealership has a lot of people that are willing to help, once they see you they ask how can I help you? Once you’re with your service advisor everything goes smoothly. I didn’t notice that. Maybe things could go a little better. If any service advisor can take the customer so people that are in a hurry. Don’t have to wait too long. But overall, the dealership took good care of me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jameel Smith is remarkably helpful.

Jameel Smith is remarkably helpful.and efficient. He guided me through my service appointment and even brought my Hyundai Kona to me after the service was complete. Everyone was polite and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.