Reviews
I have had the pleasure of working with Joe Cardello for
I have had the pleasure of working with Joe Cardello for many years. He is great to work with and I trust him immensely, he has never disappointed me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's wonderful to hear that you've had such a positive and trustworthy experience with Joe over the years. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
This is a excellent dealership.
This is a excellent dealership. The Salesman who I worked with was honest and fair. The garage is clean and the serice wad top notch.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
IRA Lexus cares about the customers.
IRA Lexus cares about the customers. When my Gx460 nav system stopped working and car was out of warranty, they worked with Toyota and replaced it at no charge to me. They always make me feel welcome and sales & service folks are top notch.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're delighted to hear that you received excellent customer care at Ira Lexus of Manchester. It's great to know that we went above and beyond to work with Toyota and replace your GX460 nav system at no charge, even though the car was out of warranty. We're glad that you feel welcome and that you find the sales and service teams to be top-notch.
As always the greeter to the mechanic everyone was
As always the greeter to the mechanic everyone was amazing, especially Laura my advisor. She was very informative and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your amazing experience with our team, from the greeter to the mechanic! Laura, your advisor, sounds like she provided exceptional service, being informative and helpful throughout your visit. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future!
Seamless trade-in and purchase.
Seamless trade-in and purchase. Nigel was generous with his time and expertise. Corey and Haris did an excellent job at orienting me to the new vehicle. Sven made the finance transaction a breeze.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's fantastic to hear! We're delighted that Nigel, Corey, Haris, and Sven provided you with such a positive and seamless experience during your trade-in and purchase. We're here to help!
This place is actually a pleasure to deal with.
This place is actually a pleasure to deal with. Service is impeccable by professional people in a totally renovated space. From the janitor to the GM I want to say thank you as the entire place sparkles and the prices are right. If you are looking for a Lexus or a place to trade with, you will be happy you did here in tax free NH. Prices so low you can’t say no and after 7 transactions I can definitely say they are treating people right.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience at Ira Lexus of Manchester in tax-free NH! It's fantastic to hear that you found the service impeccable and the staff professional in the newly renovated space. The cleanliness and reasonable prices were also appreciated, and it's great to know that you've completed multiple transactions and feel that they treat people right.
I was at the IRA Lexus Dealership today for a 5,000 mile
I was at the IRA Lexus Dealership today for a 5,000 mile service on my 2024 RX350h. Laurie, my customer service representative, is always pleasant, professional, and efficient. Equally as pleasant and efficient was Barry, the greeter, who attends to the vehicle. Laurie also went out of her way to ask James, a salesperson, to help me with a couple of questions regarding the use of some of the apps in the car. James was outstanding.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your positive experience at IRA Lexus of Manchester! Providing excellent service and ensuring customer satisfaction is what we strive for, and we're glad that Laurie, Barry, and James exceeded your expectations. It's wonderful to hear that Laurie is always pleasant, professional, and efficient in her role as your customer service representative. Additionally, we're glad that Barry attended to your vehicle with equal pleasantness and efficiency. We're also grateful for James' outstanding assistance with your questions regarding the use of apps in your car. Thank you for acknowledging their efforts, and for choosing IRA Lexus of Manchester for your service needs. We look forward to serving you again in the future!
Josh is the best service manager that you’ll find at IRA
Josh is the best service manager that you’ll find at IRA Lexus of Manchester
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Josh provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Excellent.
Excellent. They have serviced my 2013 ES350 since I bought it there new. Extremely pleased
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Pleasure to deal with.
Pleasure to deal with. Maintenance done correctly and quickly. Saved used parts as I requested.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.