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Southern Chrysler Dodge Jeep Ram Newport News

(1,758 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2021 state dealer award
View 20 awards
2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (877) 889-9256 (877) 889-9256
Used (866) 525-8674 (866) 525-8674
Service (888) 411-4624 (888) 411-4624

Reviews

(1,758 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Chrysler Dodge Jeep Ram Newport News from DealerRater.

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Matt, Eric and Russ were great.

Matt, Eric and Russ were great. Didn't feel rushed looking at different vehicles. Would buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They understand us since we are deaf people.

They understand us since we are deaf people. all communication was good. Dealer was so kiñd.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The work was complete and there was no damage to my

The work was complete and there was no damage to my vehicle during repairs. Perfect

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Quick, concise, and not pushy.

Quick, concise, and not pushy. I didn't feel obligated to have extra services done and the waiting area was nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have been interested in a new va since last fall.

Have been interested in a new va since last fall. Actually talked to a salesman who knew what we were interested in in but have never received a call back.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

All employees were great.

All employees were great. The gentlemen we worked with that was extremely knowledgeable and helpful was Lafeyell Tucker.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly.

Very friendly. Professional. Outstanding service. I will recommend Southern to everyone and I will purchase my next Jeep at Southern.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleased with the service provided.

Pleased with the service provided. Service was related to a cathalitic converter recall. They performed the work in a timely fashion as I waited. Car runs much better now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been bringing my car to this service center for a

I have been bringing my car to this service center for a while and I appreciate the hard work and care they put in on my vehicle as well as giving me a peace of mind knowing it’s gonna be done right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I walked into Southern Ram and was wildly impressed how

I walked into Southern Ram and was wildly impressed how clean even the service department was. Well organized, efficient, and clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.