Reviews
I helped a family friend purchase her vehicle from Joe
I helped a family friend purchase her vehicle from Joe Maus CDJR and Raul Mendoza was PHENOMENAL. He answered all of our questions in a timely manner, got us a great deal with Blake, and had Samantha in her new ride in just a few hours. Definitely go see Raul if you're in the market!
I helped a family friend purchase her vehicle from Joe
I helped a family friend purchase her vehicle from Joe Maus CDJR and Raul Mendoza was PHENOMENAL. He answered all of our questions in a timely manner, got us a great deal with Blake, and had Samantha in her new ride in just a few hours. Definitely go see Raul if you're in the market!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, I bought a f150 last year in March.
Hello, I bought a f150 last year in March. The breaks needed to be replaced. I found out that the break calibers have rust allover them and the bottom of the truck is rusted all over. I am very dissatisfied with this. I thought this was a good dealership.
Hello, I bought a f150 last year in March.
Hello, I bought a f150 last year in March. The breaks needed to be replaced. I found out that the break calibers have rust allover them and the bottom of the truck is rusted all over. I am very dissatisfied with this. I thought this was a good dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Kenny was great to work with Kenny.
Kenny was great to work with Kenny. Agreed to terms over the phone and no surprises when I showed up in person. Straightforward and honest deal without any games.
Kenny was great to work with Kenny.
Kenny was great to work with Kenny. Agreed to terms over the phone and no surprises when I showed up in person. Straightforward and honest deal without any games.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Went in to browse and had questions on options for
Went in to browse and had questions on options for purchase. I was introduced to Kenny Snelgrove. He is truly an asset to Joe Maus. He didn't pressure me and answered all of my questions. He listened to my concerns and what I was looking for. He found me the perfect vehicle and I'm over the moon excited with it. He did an outstanding job!!!!!
Went in to browse and had questions on options for
Went in to browse and had questions on options for purchase. I was introduced to Kenny Snelgrove. He is truly an asset to Joe Maus. He didn't pressure me and answered all of my questions. He listened to my concerns and what I was looking for. He found me the perfect vehicle and I'm over the moon excited with it. He did an outstanding job!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The worst salesman and manager David Durden, who deceived
The worst salesman and manager David Durden, who deceived us with the Dodge Durango SRT, claimed that there was no damage, but the car arrived with a damaged door panel, also the car did not have a mat and a secret bolt, it was very interesting to hear advice from David that having bought a car for $ 64,000 I still have to go to Amazon and find the mat and secret bolt, also they did not provide me with temporary numbers with the car and said that it was my problem how I would drive it without a number, I think that people like David should be fired without any restrictions.
The worst salesman and manager David Durden, who deceived
The worst salesman and manager David Durden, who deceived us with the Dodge Durango SRT, claimed that there was no damage, but the car arrived with a damaged door panel, also the car did not have a mat and a secret bolt, it was very interesting to hear advice from David that having bought a car for $ 64,000 I still have to go to Amazon and find the mat and secret bolt, also they did not provide me with temporary numbers with the car and said that it was my problem how I would drive it without a number, I think that people like David should be fired without any restrictions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Sold me a jeep and 10 days later went in with a check
Sold me a jeep and 10 days later went in with a check engine light. All they did was clear the light bc they assumed I didn’t want to pay the diagnostic fee. 2 weeks later engine is going crazy and they tried to charge me $10k for a new engine. Lied saying it was warped and head gaskets were blown. They weren’t. Got the rudest service from the GM and service manager. Something in the engine is messed up and I just traded it back in on 12/2/24 and they already have it up for sale! They only care about making money. I do NOT recommend this dealership.
Sold me a jeep and 10 days later went in with a check
Sold me a jeep and 10 days later went in with a check engine light. All they did was clear the light bc they assumed I didn’t want to pay the diagnostic fee. 2 weeks later engine is going crazy and they tried to charge me $10k for a new engine. Lied saying it was warped and head gaskets were blown. They weren’t. Got the rudest service from the GM and service manager. Something in the engine is messed up and I just traded it back in on 12/2/24 and they already have it up for sale! They only care about making money. I do NOT recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Worst ever sold me a truck with a wiring problem and
Worst ever sold me a truck with a wiring problem and won’t fix it
Worst ever sold me a truck with a wiring problem and
Worst ever sold me a truck with a wiring problem and won’t fix it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Customer service was impeccable from the moment we spoke
Customer service was impeccable from the moment we spoke with Mitch and advised that there was a problem. Quick resolution with minimal time without my JEEP!
Customer service was impeccable from the moment we spoke
Customer service was impeccable from the moment we spoke with Mitch and advised that there was a problem. Quick resolution with minimal time without my JEEP!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paid over 1800 dollars for oil change, brake light
Paid over 1800 dollars for oil change, brake light replacement and repair starter issue. When i attempted to start my truck the starter stalled as it was doing before it was “repaired”. The service department kept my truck for 2 months and it’s still not fixed and they say they dont know anything else to do with it. So im out over 1800 dollars and problem is not fixed!!
Paid over 1800 dollars for oil change, brake light
Paid over 1800 dollars for oil change, brake light replacement and repair starter issue. When i attempted to start my truck the starter stalled as it was doing before it was “repaired”. The service department kept my truck for 2 months and it’s still not fixed and they say they dont know anything else to do with it. So im out over 1800 dollars and problem is not fixed!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The whole process was smooth.
The whole process was smooth. Everyone was nice and friendly. Had a pleasant experience with buying my first new vehicle.
The whole process was smooth.
The whole process was smooth. Everyone was nice and friendly. Had a pleasant experience with buying my first new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car