Reviews
I never felt pressure to buy anything At the end of two
I never felt pressure to buy anything At the end of two test drives and finance estimates the salesman asked me if it was possible that I might buy that day I told him flat out no and he didn’t challenge me or seem disappointed. I liked that and so I came back later and they quickly wrapped the deal up for me. I felt like I had made a deal with someone I knew and liked. I would definitely recommend McGee
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gary, we're delighted to hear that you had a positive and pressure-free experience with us at McGee Hyundai of Barre. Thanks for your recommendation! Enjoy your new vehicle!
Great dealership!
Great dealership! Felt very comfortable and was treated with respect. Everyone I interacted with was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear you felt comfortable and respected at McGee Hyundai of Barre. Thanks for the fantastic review!
The service people have been most helpful with everything
The service people have been most helpful with everything my car needed - oil change, tire rotation, inspection, and recalls. They even put my front license plate on for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rudolph, we're glad to hear our service team at McGee Hyundai of Barre could assist with all your car needs. Thanks for the positive feedback!
Currently this dealership is being torn down and rebuilt.
Currently this dealership is being torn down and rebuilt. I expect the facility to be modernized and better equipped. The personnel are knowledgeable and generous with their time in helping the customer get acquainted with the new digital interface. Beth Kelly Dulac made everything easy for me.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
eoberg, thanks for your patience during our renovations at McGee Hyundai of Barre! We're glad to hear Beth made everything easy and that our team was helpful. We look forward to welcoming you back to a modernized facility soon!
So happy I went to McGee.
So happy I went to McGee.. Caleb and everyone there were very accommodating and warm. They really care about their customers and work hard at doing what is good for you.. I highly recommend going there because you will leave happy.. Thank you to Caleb and the McGee family 👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lori, we're delighted to hear that Caleb and the team at McGee Hyundai of Barre made your visit a positive one. Thanks for recommending us! Enjoy your new ride!
Hyundai is a great brand but the differences at McGee are
Hyundai is a great brand but the differences at McGee are the people and the customer service they bring to a business. Whether one is visiting the sales department or the service department, the customer is made helped to feel like they are home and safe. The service department today though very busy with other customers serviced my vehicle in a more than timely manner and accomplished everything they said they would and more.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Frank, we're delighted to hear that our team at McGee Hyundai of Barre made you feel right at home and provided excellent service. Thanks for sharing your experience!
The sales department was easy and helpful to deal with.
The sales department was easy and helpful to deal with. However shortly after taking possession of our vehicle we noticed a rattle in the front end. I scheduled a service appointment to get the work addressed. We dropped the car off for service and never received a phone call after they had the car for the entire day. I contacted service at 4:00 pm that afternoon (our appointment was first thing in the morning) and was told the mechanic was just now bringing it in and they would be in touch. I never received a phone call back from them confirming whether the car was done or not. The following day I waited for a call in the morning and after not receiving on my wife went to pick the car up that afternoon. After having the car for two days we were told the mechanic couldn’t find any rattle. All you have to do is roll the passenger window down and drive down any Vermont road to hear it plain as day. When asked what the next steps were we were not given any direction and was told “I’m not sure”. We went to get into the vehicle only to find that the mechanic who did the work left the floor absolutely FILTHY with mud and dirt everywhere! I sent an email to my salesperson who immediately forwarded my concern to the head of the service department. He immediately contacted me and told me he hated hearing about this and seeing the photos and he would make it right. He offered to set up an appointment for me directly and offered me three free auto details for our troubles. I thanked him for his understanding and awaited his call to schedule the appointment to address the rattle that still wasn’t addressed. This occurred at the end of June. It is not August 1st. I have called and text the head of service numerous times and have had my calls ignored and received a canned response to my text with “sorry I can’t talk right now.” No follow-up, no appointment scheduled, nothing. I emailed the general manager yesterday and have still not received a response. This has got to be the worst customer service I’ve ever received from an automotive company. Im extremely disappointed.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the frustrating experience you've had with our service department. It's clear we fell short in communication and follow-through, which is not what we strive for. We would like to make this right and ensure your concerns are addressed promptly. Please reach out directly so we can resolve this matter as soon as possible. Thank you, Lane Lantas - General Manager - +1 (802) 636-5580
We are pleased with this vehicle and all our questions
We are pleased with this vehicle and all our questions were answered very promptly by Cyrus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you taking the time to leave McGee Hyundai of Barre and Cyrus this awesome review, thank you!
Got my car in at time scheduled.
Got my car in at time scheduled. Service people were great. Will refer friends to this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The entire team at McGee Hyundai of Barre is so glad we earned your business. Thanks so much, Penny!
Jared was really helpful.
Jared was really helpful. Work was finished on time which is great. Car seems to work just fine. Just one thing. The icon (wrench) that was lighted was not reset. However Jared explained that I didn't need any extra work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear Jared was helpful and that the work at McGee Hyundai of Barre was completed on time. We'll make sure to address the icon reset issue in future visits. Safe driving!