Reviews
My experience at Tom Denchels dealership
It's great experience at Tom Denchels. Great sales people with experience and knowledge of what you need. They made it easy for me to decide on the best car to buy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Time Buyer
Genaro was awesome! He was very informational and found us a great deal! Will definetly be recommending friends and family! Thank you again for the outstanding Customer Service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you taking the time to leave us feedback on your visit! It is great to hear our Staff took such great care of you! We hope to see you here again!
Welcoming, understanding, knowledgeable, trustworthy
Genaro was a patient, professional, and kind salesman. Jose helped answer all of our financial questions. We enjoyed working with their team and will be back for future car purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely helpful
Genaro Mendoza was my salesperson and spent a lot of time explaining everything about the Ford Escape I was interested in. He made every effort to show me how all the technical parts of it. He and his manager were very friendly, considerate and respectful. I would recommend Tom Denchel’s Ford Country to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent
I have been doing business with tom denchel for years and have always had excellent experiences with the whole team.i have high trust in this team, they are always going out of their way to help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your satisfaction means a lot to us, and we truly appreciate you choosing Tom Denchel Ford Country Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Top notch service. Staff was great will be back in the futu
Service was great. No run around. Got vehicle delivered in few days from another dealer and was in and out in less than 2 hr
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car buying
Koty Kollmar, car sales representative did great at finding me the perfect car and communicating with me through the entire buying process. He even set up service for adding cruise control and tinted windows in my car before I picked it up to it take home. I have recommended Koty At the Tom Denchel dealership to many friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding customer service
This dealership gave us the best purchasing experience we've had in many years of buying new vehicles. All staff were attentive to customer needs and provided an excellent level of customer service. We would not hesitate to recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and easy as advertised
Koty was the salesperson who helped us buy a new car. He was very easy to work with and made our experience a positive one. Only negative thing is when I didnt buy the extended warranty and gap through them Manny pouted a little about not getting the sales I would have rather not heard it. Kudos to Manny however for the very quick and efficient work to get me out of there fast. Still the best car dealership experience I have had by far and will be a returning customer.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy we could make your experience a positive one! At Tom Denchel Ford Country Inc, we value our customers and we look forward to seeing you on your next visit. Take care!
Purchasing of a vehicle
The service was stupendous. After communicating back and forth with a salesman at denchels they were able to get me in a truck that was in my price range and exceeded my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car