Reviews
We drive from Atlanta to Macon. Jonathan and the entire...
We drive from Atlanta to Macon. Jonathan and the entire crew treats us like family, not as a number. We're grateful. B. & A. Odoms
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bobby, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Jonathan Lewis once again has made my visit to the dealership an ease! His professionalism is top notch and we are very comfortable when he is present to help us. 5 STARS
Napleton Infiniti of Macon is the BEST!! Anthony in...
Napleton Infiniti of Macon is the BEST!! Anthony in Service took great care of us. He was very attentive to our needs. He had us in and out in no time. I was a Lexus fan, until I visited Infiniti. I traded my Lexus for an Infiniti, with no regrets!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sharon, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We were so pleased with Anthony today. He was so friendly...
We were so pleased with Anthony today. He was so friendly and knowledgeable and made our visit superb! He needs a raise because not only is he familiar with my car but have impeccable customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I ordered new tires for my qx80. I really wanted the...
I ordered new tires for my qx80. I really wanted the perelli scorpion and I was quoted the price of them. Next they made me an appointment to have them installed. Upon completion, I was informed that bridge stone tires were installed onto my qx80. I told them that is not what I ordered nor what we agreed upon. The manager tried his best to make it right but by then the tires were installed on my SUV. We came to a happy medium because he discounted the tires to the price of the perelli scorpion and he comped my alignment. I just really wanted those perelli tires but I will give these a try again...
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Carlos, your satisfaction is our top priority. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's INFINITI of Macon. Safe travels! Napleton's INFINITI of Macon (478) 787-0008
The service I received at this dealership is one of the...
The service I received at this dealership is one of the best in middle Georgia. The ease at getting an appointment and the way they review your work leaves no doubt it was done right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Mr. Speights was a great salesman. He was attentive to my...
Mr. Speights was a great salesman. He was attentive to my needs as a buyer. The sales manager, Mr. Mumphery, was very accommodating and an integral part in my car purchasing experience. Overall very good experience and would recommend both Mr. Speights and Mr. Mumphrey for your car buying needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton?s INFINITI of Macon so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care! Napleton's INFINITI of Macon (478) 787-0008
I had an excellent experience buying a car. Christopher...
I had an excellent experience buying a car. Christopher was super helpful and Stacey made it possible. 100% satisfied and recommend them highly. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Napleton's INFINITI of Macon (478) 787-0008
The sales manager, Keith and sales associate, Mr Johnny...
The sales manager, Keith and sales associate, Mr Johnny were both amazing! They were informative, truthful, and respectful. They accommodated my schedule since I lived 3 hours away. Great group! Super easy experience!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Samantha, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care! Napleton's INFINITI of Macon (478) 787-0008
This was my 3rd trip to the service dept. Always...
This was my 3rd trip to the service dept. Always friendly courteous and prompt service. The waiting area is very clean neat and organized. Wait time about an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Napleton's INFINITI of Macon (478) 787-0008
We had an awesome experience at Infiniti of Macon. Nick...
We had an awesome experience at Infiniti of Macon. Nick Hewitt was great, patient, and very knowledgeable . Would definitely recommend to anyone who want to buy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We look forward to your next visit! Take care! Napleton's INFINITI of Macon (478) 787-0008