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Mercedes-Benz of Laguna Niguel (Murgado)

(1,625 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday 10:00am–7:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 230-6975 (855) 230-6975
Used (833) 511-4944 (833) 511-4944
Service (855) 346-1447 (855) 346-1447

Reviews

(1,625 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Laguna Niguel (Murgado) from DealerRater.

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MBLN is a top notch dealership.

MBLN is a top notch dealership. This is the 3rd Auto I have purchased there. Duke and his partner Tony gave us excellent service in picking the right SUV to meet our needs.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Since 2014 every time we need to ge a new Mercedes we

Since 2014 every time we need to ge a new Mercedes we come back to MBLN and specifically seeking Kosta for his support. Time after time, he never failed us. This time was not different kosta Exceeded our expectation and provided us with his usual friendly professional superior customer service. Dealing with Kosta Every time was comfortable, that makes you achieve your decision for the purchase with confidence in a very friendly And professional environment. Kosta And the entire team in the MBLN this time and every time are wonderful to deal with. See you next time. Much appreciated.

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.

Kosta is the best!

Kosta is the best! I bought my last 4 cars from him. He always gets me the car I want for a great price. He responds very quickly to any questions I have. Extremely helpful and reliable!

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.

We have bought 3 Cars from Kosta and we are happy with

We have bought 3 Cars from Kosta and we are happy with all of them

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Excellent dealership, professional and courteous, Duke

Excellent dealership, professional and courteous, Duke was great at finding the car with the options and colors that I wanted, Thanks to the whole team.

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  • Overall experience 5.0
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Ms. Sosa was as pleasant as any representative of any

Ms. Sosa was as pleasant as any representative of any auto dealer I've ever worked with. Helpful, knowledgeable, polite, listened to my needs, didn't try to sell me something other than what I wanted. A pleasure to work with, and worth asking for if you visit this dealer.

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  • Overall experience 5.0
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Good dealership, fair prices and Tony was great!

Good dealership, fair prices and Tony was great! He was helpful, patient, honest and knowledgeable. It was an enjoyable experience.

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  • Overall experience 5.0
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Very professional and friendly.

Very professional and friendly. Very thoughtful and experienced. One of the reasons for me buying a car from this dealership.

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  • Overall experience 5.0
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This was the best dealership experience my wife and I

This was the best dealership experience my wife and I have ever had. We worked with Vlad who was extremely knowledgeable and helpful. The manager Shaun was fantastic as well and what I appreciated most about both Shaun and Vlad is they had an expectation of excellence that I'd heard about from Mercedes. They saw things that we noticed on our vehicle, acknowledged it, and went above and beyond to make sure things were taken care of. The most dreaded experience for me, in the past, was going to the finance department because it feels like you get nickel and dime left-and-right. That was NOT the case here! The finance manager Paul was fantastic. Knew what was important to us, focused on that and helped guide us on the right decisions. Last, we had to bring our 2 year old with us, which can be a stressful experience as a car dealership is usually not a place for toddlers to be but the entire Mercedes team was so gracious and kind to our son. Really went the extra mile for us and we will be forever-Mercedes customers now! Class act all around! Can't say enough how blown away we were at MB Laguna Niguel!

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  • Overall experience 5.0
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If you are looking for an honest salesperson to work

If you are looking for an honest salesperson to work with, then look no further than Josh Vasile. I wasn't sure which Sprinter was the right one for me so we drove them all. He was patient and extremely knowledgable of the product and helped me decide which was right for me. The puchase process was easy, even on a busy day. Everyone I met was kind and helpful. I will defenitely purchase from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.